Facility Management
Facility Management Software – Easily manage requests across multiple business locations and perform crucial maintenance tasks, including creating, assigning, and tracking work orders. Facility maintenance management software is made to unlock your facility management potential in one software.
Facility Managers
Enable quick and seamless management of maintenance activities without incurring the expenses of purchasing multiple software solutions.
Digitize and optimise your operations
WorkTrek gives maintenance managers the highest level of clarity and control over their operations, enabling them to:
- Reduce equipment downtime and associated costs.
- Track work history, maintenance and repair activities in real-time.
- Easily schedule, approve and assign work orders.
Fast and easy-to-use mobile app
The WorkTrek mobile app allows facility managers to:
- Keep track of all activities and manage maintenance work from any location.
- Stay connected to technicians in the field and the provide real-time answers to questions abouteach work order.
- Use mobile device to close work orders and tasks, track progress and monitor whether projects are properly completed.
Technicians
From instant notifications to internal knowledge base, WorkTrack arms your technicians with mobile-first features that boost remote productivity.
Empower your tech teams to work smarter
Our mobile-friendly solution is perfect for businesses that want to improve field service productivity and enable seamless collaboration between their teams.
- Provide field workers with a quick and easy way to share expert knowledge.
- Help your technicians plan ahead using critical information on service, assets and equipment.
- Create a collaborative working environment with features that save valuable time in the field.
Stay connected with a mobile app
The WorkTrek mobile app allows your technicians to:
- Receive real-time mobile notifications on assigned work orders
- Fill out checklists and complete work orders while in the field
- Create comprehensive records of work and site history to support future projects
Customers
With centralized request management, your customers will be able to quickly communicate, track and review maintenance work in just a few clicks.
Delight your customers through seamless online experiences
- Move to a mobile-first model for maintenance requests.
- Submit and track requests centrally – within a single platform.
- Share feedback and reviews of technicians’ work.
Mobile app for the modern customer
The WorkTrek mobile app makes maintenance requests simple with features that:
- Enable customers to submit requests anywhere from their personal device
- Add photographs to every request, providing more context into maintenance problems
- Receive request status change notifications.
Key capabilities
Create service requests
Quickly create and close service requests from anywhere using our web and mobile applications or a public request portal.
Assign work order and tasks
Create new work orders based on client requests and assign them to one or more technicians.
Mobile app for technicians
Technicians can use our mobile app to receive notifications on scheduled services, access work-related information and complete work orders in the field.
Prescheduled inspections
Our Preventive Maintenance module makes it easy to proactively create work orders for inspections using forms and checklists, which can be completed from any location.
Create actionable reports
Easily create and customise facility management reports using information like work order history, asset uptime, backlogs and other important KPIs.
Types of facilities
Office buildings
Hotels
Restaurants
Hospitals
Retail
Educational
Health and Recreation
Entertainment
Municipalities and Government
Benefits of WorkTrek Facility Management
Greater transparency and control
Use one platform to track work orders and tasks, and monitor your technicians’ locations in real-time.
Reduce the number of interventions
Plan interventions in advance and handle work orders in a timely manner.
Improve understanding of processes
Create an internal knowledge to keep a centralised record of work history and better understand maintenance activities.
Built-in safety and compliance
Give your technicians easy access to health and safety information about specifics work orders, making sure your organization adheres to the highest safety standards across all activities.
Digitize your workflows
Our solution replaces paper and spreadsheets with a centralized repository of electronic documents.
Increase customer satisfaction
Meet and exceed your clients’ expectations by shortening response times.
Our services
Our services are focused on accommodating your business needs, increasing user adoption, and providing you ongoing support to resolve maintenance issues and challenges faster.
Implementation
Customization
Our experienced consultants will help you customise the solution to fit your business processes and integrate with your existing systems.
Data import
We make it easy to import your asset, preventive maintenance, parts, forms&checklists data into WorkTrek.
Training Services
Our training services will drive user adoption, acceptance and productivity within your organization.
Support
WorkTrek experts are here to provide support and answer questions, ensuring all requests are resolved efficiently and in a timely manner.
Email us Submit a ticket
Satisfied customers.
Successful stories.
Marin Štenglin
Board Member • Alfa Stan Group
Optimal addition for our business
In daily business we noticed the need to optimize and analyse communication with our clients. After researching available
solutions, we decided on WorkTrek and are confident it was the right decision. Accessible and transparent user platform,
coupled with excellent system integration process and enthusiastic WorkTrek team reachable at all times - the result: optimal addition for our business.
Matjaž Valenčič
Operations & Maintenance Manager • interEnergo
Complete control
Before using Worktrek, we had most of the data on assets in Excel and various documents and had to rely on people to carry
out timely service which sometimes resulted in the mistakes, a power plant shutdown, consequent loss of profit and posed
threat to workers safety. Worktrek gives us complete control over all maintenance activities on our assets so we can ensure that
our energy plants and devices are safe and operate reliably, and in this way we achieve the desired return on investment.
Urban Taljan
Maintenance and Production Manager, interEnergo
Efficient and comprehensive
We chose Worktrek because it is very easy to use, yet powerful enough to cover all the needs of managing the maintenance
processes of demanding facilities such as power and heating plants. The mobile app is easy to use and works even in offline
mode. It is very important that the data can be captured where it is generated. It is essential that we have many options to
adapt the system to our own needs which together with the great team of qCode IT enables us to have an efficient and
comprehensive system in place.
Tomislav Matković
Maintenance manager, TRIUS
Saves money and time
We use WorkTrek to help us maintain our building. Before the app, our staff would often be overwhelmed with calls and
messages from our tenants, often leading to missed work. Using WorkTrek mobile application, work orders are clearly arranged,
and field workers know exactly their responsibilities, which has improved our service. It saved us money and time and brought
us much happier tenants.
Božo Šparelić
board member, GEEN
Improving security and efficiency
In order to elevate our power plant to a higher level, we were looking for a modern solution to help us with plant management.
We replaced unreliable practices like papers and excel spreadsheets with WorkTrek. The WorkTrek solution allowed us to
perform all the checklists through web and mobile applications, greatly improving security and efficiency of our plants.
Damir Fabijanković
Service Manager, METUS
Better visibility
As an elevator maintenance company, we had many challenges working in the field, such as a large amount of work orders and
their organization. The need for a CMMS system became apparent. WorkTrek application helped us greatly in better visibility,
control, and organization of work. With the WorkTrek mobile application, our technicians have clearer division of work tasks,
which improves their efficiency. We are particularly pleased with the support and promptness of the WorkTrek team.
Hrvoje Jergović
Head of Material business department, Dalekovod
Better insight
As a company that owns a vast number of tools and equipment in different locations, we always had to invest a lot of time to
accurately track items and their status, resulting in slow resource allocations. To solve this issue, we started using assignment
and tracking assets through the WorkTrek application. This gave us a better insight into each asset and significantly reduced the
time and expense of excessive accumulation of equipment.
