Work Order Management
Transform your work order processes – make them faster, more reliable, and transparent with just a few clicks.
Create, assess, prioritize and record all work
Easily track your work across the organization by creating, scheduling, assigning, and prioritizing work orders.
Enter work information anytime & anywhere
Field workers and technicians can log all important information in both web and mobile app. Capture the right data with required fields, track time and materials, capture multiple signatures, track parts by serial number and track disassembled parts.
Choose labor & part input option that suits you best
WorkTrek offers many possibilities to customize app to your needs – choose which input option you want for labor & parts and choose if you want to track pricing info. You can start small and expand later.
Labor input
- Working hours only
- Manual Entry (no lookup list)
- Lookup from list of predifined labors
Parts input
- Manual Entry (no lookup list)
- Lookup from list of predifined parts
Track and compare planned and actual expenses
Record the cost of both planned and spent labor hours, spare parts and raw materials and additional expenses for each work order. Check how good your planning was and compare your internal and external workers.
Improve your day-to-day operations
Use service catalog to predefine templates for recurring jobs with planned estimates of working hours and parts, health & safety information and assigned forms. Streamline work order creation for recurring jobs.
Use forms & checklists to improve data quality and compliance
Assign digital forms & checklists with subtasks and step by step instructions on how to efficiently streamline routine or recurring jobs and capture the right data every time. Automatically create follow-up work orders based on failed and flagged inspections.
Tailor work order process to your needs
Customize workflows, fields, available actions & notifications to match your process. Implement different processes depending on the type of work order (e.g., corrective, preventive, inspection, meter change, etc.). Design work order export/print template to match your company brand.
Improve health & safety standard
Inform field workers about hazards and risks, required personal protective equipment and lockout tagout procedures for every work order to enhance HSE standard within your company.
Share work orders with external contractors
Boost flexibility and invite both full-time and occasional contractors to track work progress and completion. Collaborate with comments and share documents to ensure smooth operations.
Add photos, documents, comments
Upload photos and documents to each work order to quickly highlight issues. Include comments and tag other users to facilitate team collaboration and expedite problem resolution. Use document scanner in WorkTrek mobile app to scan important documents.