Facility Maintenance

Facility Management Software – Easily manage requests across multiple business locations and perform crucial maintenance tasks, including creating, assigning, and tracking work orders. Facility maintenance management software is made to unlock your facility management potential in one software.

Work order details in the work trek web app
Facility Managers
Technicians
Customers

Facility Managers

To ensure timely and efficient production, managers can easily and efficiently direct plant maintenance programs and processes.

Work orders by type column chart

Manage at a higher level
of productivity

Turn complex maintenance tasks into streamlined work-flows that move faster, perform reliably, and maintain complete transparency from creation to completion. WorkTrek gives plant maintenance managers the ability to easily direct maintenance programs and processes, enabling them to:

  • Better plan and utilization of available resources
  • Extend equipment life
  • Reduce downtime and costs

Reduce downtime and costs

The WorkTrek mobile app allows facility managers to:

  • Keep track of all activities and manage maintenance work from any location
  • Stay connected to technicians in the field and the provide
real-time answers to questions abouteach work order
  • Use mobile device to close work orders and tasks, track 
progress and monitor whether projects are properly completed
Work logs and technician map

Technicians

Our mobile-friendly solution is perfect for businesses that want to improve field service productivity and enable seamless collaboration between their teams.

Adding work log entry in the WorkTrek app

Empower your tech teams 
to work smarter

Our mobile-friendly solution is perfect for businesses that want to improve field service productivity and enable seamless collaboration between their teams.

  • Provide field workers with a quick and easy way to share expert knowledge
  • Help your technicians plan ahead using critical information on service, assets and equipment
  • Create a collaborative working environment with features
that save valuable time in the field

Create a collaborative working environment with features
that save valuable time in the field

The WorkTrek mobile app allows your technicians to:

  • Receive real-time mobile notifications on assigned work orders
  • Fill out checklists and complete work orders while in the field
  • Create comprehensive records of work and site history to support
future projects
Work order checklist and work order list in the WorkTrek mobile app

Customers

With centralized request management, your customers will be able to quickly communicate, track and review maintenance work in just a few clicks.

Request portal in the WorkTrek app

Delight your customers through seamless online experiences

  • Move to a mobile-first model for maintenance requests.
  • Submit and track requests centrally – within a single platform.
  • Share feedback and reviews of technicians’ work.

Mobile app for the modern customer

The WorkTrek mobile app makes maintenance requests simple with features that:

  • Enable customers to submit requests anywhere from their personal device
  • Add photographs to every request, providing more context into 
maintenance problems
  • Receive request status change notifications.
New request form and request list in the WorkTrek web app

Key features

Creating a new request

Create service requests

Quickly create and close service requests from anywhere using our web and mobile application or a public request portal.
Assiging work orders

Assign work order and tasks

Create new work order based on client requests and assign them to one or more technicians.
Mobile app notification graphic

Mobile app for technicians

Technicians can use or mobile app to receive notifications on scheduled services, access work-related information and complete work orders in the field.
Inspection checklist graphics

Presheduled inspections

Our Preventive Maintenance module makes it easy to proactively create work for ins-pections using forms and checklists, which can be completed from any location.
Report chart graphic

Create actionable reports

Easily create and customize facility mana-gement reports using informatics like work order history, asset uptime, backlogs and other important KPIs.

Type of facilities

Office building graphic
Office buildings
Hotel graphic
Hotels
Restaurant graphic
Restaurant
Hospital graphic
Hospitals
Retail graphic
Retail
Educational graphic
Education
Health & recreation graphic
Health & Recreation
Entertainment graphic
Entertainment
Municipalities & Government graphic
Municipalities & Government

Our services

Our services are focused on accommodating your businessneeds, increasing user adoption, and providing you ongoingsupport to resolve maintenance issues and challenges faster.
Implementation

customization Customization

Our experienced consultants will help you customise the solution to fit your business processes and integrate with your existing systems.

customization Data Import

Our experienced consultants will help you customise the solution to fit your business processes and integrate with your existing systems.

customization Training Services

Our experienced consultants will help you customise the solution to fit your business processes and integrate with your existing systems.

Support

WorkTrek experts are here to pro-vide support and answer questions, ensuring all requests are resolved efficiently and in a timely manner.

Satisfied customers. Successful stories.

Marin Štenglin

Marin Štenglin

Board Member • Alfa Stan Group

Optimal addition for our business

In daily business we noticed the need to optimize and analyse communication with our clients. After researching available solutions, we decided on WorkTrek and are confident it was the right decision. Accessible and transparent user platform, coupled with excellent system integration process and enthusiastic WorkTrek team reachable at all times - the result: optimal addition for our business.

Ashley M. Stadelmaier

Ashley M. Stadelmaier

Production Planning & Procurement Specialist • Cygnus Manufacturing Company

Intuitive & Customizable

We use WorkTrek to keep track of our facility and machine maintenance. Implementation was easy and seamless. One of the things we love about WorkTrek is that it is fully customizable, so it fit perfectly into our operations and met all of our needs. Now our management team can measure efficiency using KPIs and regulatory audits are a breeze. WorkTrek is intuitive and easy to use. Their customer service team has always been consistently responsive and helpful.

Matjaž Valenčić

Matjaž Valenčič

Operations & Maintenance Manager • interEnergo

Complete control

Before using Worktrek, we had most of the data on assets in Excel and various documents and had to rely on people to carry out timely service which sometimes resulted in the mistakes, a power plant shutdown, consequent loss of profit and posed threat to workers safety. Worktrek gives us complete control over all maintenance activities on our assets so we can ensure that our energy plants and devices are safe and operate reliably, and in this way we achieve the desired return on investment.

Urban Taljan

Urban Taljan

Maintenance and Production Manager • interEnergo

Efficient and comprehensive

We chose Worktrek because it is very easy to use, yet powerful enough to cover all the needs of managing the maintenance processes of demanding facilities such as power and heating plants. The mobile app is easy to use and works even in offline mode. It is very important that the data can be captured where it is generated. It is essential that we have many options to adapt the system to our own needs which together with the great team of qCode IT enables us to have an efficient and comprehensive system in place.

Tomislav Matković

Tomislav Matković

Maintenance Manager • TRIUS

Saves money and time

We use WorkTrek to help us maintain our building. Before the app, our staff would often be overwhelmed with calls and messages from our tenants, often leading to missed work. Using WorkTrek mobile application, work orders are clearly arranged, and field workers know exactly their responsibilities, which has improved our service. It saved us money and time and brought us much happier tenants.

Božo Šparelić

Božo Šparelić

Board Member • GEEN

Improving security and efficiency

In order to elevate our power plant to a higher level, we were looking for a modern solution to help us with plant management. We replaced unreliable practices like papers and excel spreadsheets with WorkTrek. The WorkTrek solution allowed us to perform all the checklists through web and mobile applications, greatly improving security and efficiency of our plants.

Damir Fabijanković

Damir Fabijanković

Service Manager • METUS

Better visibility

As an elevator maintenance company, we had many challenges working in the field, such as a large amount of work orders and their organization. The need for a CMMS system became apparent. WorkTrek application helped us greatly in better visibility, control, and organization of work. With the WorkTrek mobile application, our technicians have clearer division of work tasks, which improves their efficiency. We are particularly pleased with the support and promptness of the WorkTrek team.

Hrvoje Jergović

Head of Material business department • Dalekovod

Better insight

As a company that owns a vast number of tools and equipment in different locations, we always had to invest a lot of time to accurately track items and their status, resulting in slow resource allocations. To solve this issue, we started using assignment and tracking assets through the WorkTrek application. This gave us a better insight into each asset and significantly reduced the time and expense of excessive accumulation of equipment.