Facility Management

Facility Management Software – Easily manage requests across multiple business locations and perform crucial maintenance tasks, including creating, assigning, and tracking work orders. Facility maintenance management software is made to unlock your facility management potential in one software.

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facility management desktop

Facility Managers

Enable quick and seamless management of maintenance activities without incurring the expenses of purchasing multiple software solutions.

Digitize and optimise your operations

WorkTrek gives maintenance managers the highest level of clarity and control over their operations, enabling them to:

  • Reduce equipment downtime and associated costs.
  • Track work history, maintenance and repair activities in real-time.
  • Easily schedule, approve and assign work orders.
Reports

Fast and easy-to-use mobile app

The WorkTrek mobile app allows facility managers to:

  • Keep track of all activities and manage maintenance work from any location.
  • Stay connected to technicians in the field and the provide real-time answers to questions abouteach work order.
  • Use mobile device to close work orders and tasks, track progress and monitor whether projects are properly completed.
worktrek work order details

Technicians

From instant notifications to internal knowledge base, WorkTrack arms your technicians with mobile-first features that boost remote productivity.

Empower your tech teams to work smarter

Our mobile-friendly solution is perfect for businesses that want to improve field service productivity and enable seamless collaboration between their teams.

  • Provide field workers with a quick and easy way to share expert knowledge.
  • Help your technicians plan ahead using critical information on service, assets and equipment.
  • Create a collaborative working environment with features that save valuable time in the field.
technicians desktop

Stay connected with a mobile app

The WorkTrek mobile app allows your technicians to:

  • Receive real-time mobile notifications on assigned work orders
  • Fill out checklists and complete work orders while in the field
  • Create comprehensive records of work and site history to support future projects
worktrek work order

Customers

With centralized request management, your customers will be able to quickly communicate, track and review maintenance work in just a few clicks.

Delight your customers through seamless online experiences

  • Move to a mobile-first model for maintenance requests.
  • Submit and track requests centrally – within a single platform.
  • Share feedback and reviews of technicians’ work.
customers desktop

Mobile app for the modern customer

The WorkTrek mobile app makes maintenance requests simple with features that:

  • Enable customers to submit requests anywhere from their personal device
  • Add photographs to every request, providing more context into maintenance problems
  • Receive request status change notifications.
worktrek new work request

Key capabilities

Task creation

Create service requests

Quickly create and close service requests from anywhere using our web and mobile applications or a public request portal.

Work orders

Assign work order and tasks

Create new work orders based on client requests and assign them to one or more technicians.

Seamless requests

Mobile app for technicians

Technicians can use our mobile app to receive notifications on scheduled services, access work-related information and complete work orders in the field.

Types of facilities

 
Office-Building

Office buildings

Hotels

Hotels

Restaurant

Restaurants

Hospitals

Hospitals

Retail

Retail

Education

Educational

Health

Health and Recreation

Entertainment

Entertainment

Municipalities-and-government facilities

Municipalities and Government

Benefits of WorkTrek Facility Management

 

Greater transparency and control

Use one platform to track work orders and tasks, and monitor your technicians’ locations in real-time.

Reduce the number of interventions

Plan interventions in advance and handle work orders in a timely manner.

Improve understanding of processes

Create an internal knowledge to keep a centralised record of work history and better understand maintenance activities.

Built-in safety and compliance

Give your technicians easy access to health and safety information about specifics work orders, making sure your organization adheres to the highest safety standards across all activities.

Digitize your workflows

Our solution replaces paper and spreadsheets with a centralized repository of electronic documents.

Increase customer satisfaction

Meet and exceed your clients’ expectations by shortening response times.

Our services

Our services are focused on accommodating your business needs, increasing user adoption, and providing you ongoing support to resolve maintenance issues and challenges faster.

Implementation

Customization

Our experienced consultants will help you customise the solution to fit your business processes and integrate with your existing systems.

Data import

We make it easy to import your asset, preventive maintenance, parts, forms&checklists data into WorkTrek.

Training Services

Our training services will drive user adoption, acceptance and productivity within your organization.

Support

WorkTrek experts are here to provide support and answer questions, ensuring all requests are resolved efficiently and in a timely manner.


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Satisfied customers.
Successful stories.

Marin Štenglin

Marin Štenglin

Board Member • Alfa Stan Group

Optimal addition for our business

In daily business we noticed the need to optimize and analyse communication with our clients. After researching available
solutions, we decided on WorkTrek and are confident it was the right decision. Accessible and transparent user platform,
coupled with excellent system integration process and enthusiastic WorkTrek team reachable at all times - the result: optimal addition for our business.

Matjaž Valenčić

Matjaž Valenčič

Operations & Maintenance Manager • interEnergo

Complete control

Before using Worktrek, we had most of the data on assets in Excel and various documents and had to rely on people to carry
out timely service which sometimes resulted in the mistakes, a power plant shutdown, consequent loss of profit and posed
threat to workers safety. Worktrek gives us complete control over all maintenance activities on our assets so we can ensure that
our energy plants and devices are safe and operate reliably, and in this way we achieve the desired return on investment.