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Key Takeaways: OSHA increased its penalties, raising the maximum fine from $16,131 to $16,550. A U.S. beverage packaging firm saved $1 million on spare parts by digitizing its records.  Plants allocate between 5% and 20% of their annual operating budget to maintenance.  Maintenance record-keeping. Not the most exciting part of the job, right?  But by optimizing this one process, you could save thousands, even hundreds of thousands of dollars, all while improving operational efficiency and productivity.  That’s right. Your upkeep records hold that kind of power.  Want to know more?  Keep reading to discover all the benefits of effective maintenance record-keeping. Streamlined Maintenance Planning By keeping detailed records of past maintenance, including dates, service types, parts replaced, and recurring issues, you can schedule future maintenance more efficiently.  More specifically, you can allocate maintenance staff and resources more strategically, avoiding over- or undermaintaining your valuable assets. This ultimately boosts operational efficiency and reduces that costly unplanned downtime. The planning process is even smoother with a CMMS solution, which stores all documentation in one digital location and automatically updates information. Take our own CMMS solution, WorkTrek, for example. It lets you easily view all past, present, and upcoming tasks, work orders, and requests, along with their relevant details.  You can quickly check who the contractors and supervisors were, how much each job cost, how long it took, what the issue was, where it occurred, and even view photos of the problem.  Source: WorkTrek These records can also be updated in real time by the responsible personnel through our mobile app. Over time, these detailed documents help you create a complete overview of your upkeep activities, assets, and recurring issues, making it easier to plan future work and identify problem areas. Take it from Matjaž Valenčič, Operations & Maintenance Manager at interEnergo, an international Ljubljana-based energy company. Thanks to WorkTrek’s efficient record-keeping, they were able to eliminate inefficiencies in their information management processes and gained full control over their operations. Valenčič explains: “Before using WorkTrek, we had most of the data on assets in Excel and various documents and had to rely on people to carry out timely service, which sometimes resulted in mistakes, power plant shutdowns, loss of profit, and safety risks.” With WorkTrek, such issues are a thing of the past.  It keeps your records accurate, complete, and up to date, giving you full visibility into your operations and enabling strategic planning for maximum efficiency and cost-effectiveness. Increased Workplace Safety Maintenance records don’t just track repair histories.  They can also include step-by-step instructions, LOTO procedures, and PPE or safety reminders for each asset or task, all of which play a major role in keeping operations safe. Digitized records make it even easier.  Supervisors can typically attach safety instructions directly to work orders, ensuring technicians always have the correct procedures right in front of them: Source: WorkTrek So, instead of digging through piles of paperwork and binders to find the right information, they can access everything instantly on their phone or desktop.  And when workers have all the relevant information right in front of them, they’re far more likely to follow the necessary steps correctly.  That means fewer mistakes, fewer shortcuts, and fewer accidents and injuries.  In short, with accurate and accessible record-keeping, you’ll finally stop hearing excuses like “I didn’t know.”  Kristen Panella, founder of 2SAFE Consulting, a firm specializing in safety training and industrial hygiene testing, explains that this very lack of knowledge is often what leads to accidents.  In fact, he has witnessed it firsthand during his many years of work as a safety consultant: “Let's say an electrician is working at a facility [...] There's often no set SOP for that individual to follow that would give him the knowledge: 'I'm supposed to do this. I'm supposed to shut it off and lock it out and then work in there.'”  That’s where serious, sometimes life-threatening, problems occur. However, when you record these instructions and make them easy to find, you transform how your team works.  Safety stops being an afterthought and becomes second nature. Everyone knows what to do and how to do it efficiently and safely.  Reliable Compliance Assurance For many industries, maintenance records aren’t optional.  Regulations from agencies such as OSHA, ISO standards, and environmental authorities require proof that inspections and repairs are conducted in accordance with established standards.  Daren Hansen, Sr. Editor of Transportation Safety at J. J. Keller & Associates, Inc., a consulting firm for the transportation industry, sums it up well:  Illustration: WorkTrek / Quote: J.J. Keller That’s right. Ensuring compliance is only half the job.  You must also be able to prove it, which is where your maintenance records come in.  When records are complete, organized, accurate, and up to date, audits and inspections run more smoothly, protecting your organization from serious consequences. The most common risks include legal action and fines, but they are only part of the story.  Paul Bullard, Product Director at SFG20, a building maintenance software solution, explains: Illustration: WorkTrek / Quote: Facilities Management Journal In other words, a lot is at stake. And that’s not changing anytime soon.  In fact, the consequences may only grow more severe.  For example, OSHA recently increased its penalties for 2025, raising the maximum fine for serious violations from $16,131 to $16,550. With effective record-keeping, though, you don’t need to worry about unpleasant surprises like these.  Your records serve as clear, timestamped evidence that everything’s up to standard.  Even if something’s not, they’ll help you spot it long before an inspector does, giving you the chance to fix it fast and stay in control. Improved Employee Accountability Upkeep records provide a clear, trackable history of who performed which tasks. This makes it easier to evaluate performance, assign responsibility, and ensure transparency.  And transparency encourages employees to perform tasks carefully and on time, minimizing errors and oversight.  Many digital maintenance management systems also track who used specific equipment, when, and where, prompting workers to handle company assets more responsibly. Glenn Talbot, Managing Director at Verified, a QR code-based solution that provides actionable data and insights for visitor, contractor, and safety management, elaborates:  Illustration: WorkTrek / Quote: LinkedIn The bottom line is this: transparency through diligent record-keeping directly translates into higher employee accountability. Take the Dallas Zoo, for example.  Before implementing effective document management, they had little visibility into what work was done and by whom.  Sheilah Spencir, the zoo’s Office Assistant, recalls:  “Maintenance was tracked on individual handwritten work requests. Often they would get lost [...]. Assets were tracked on a spreadsheet by several individuals with varying amounts of information. Labor hours were not tracked or recorded.” Once they went digital, everything changed.  They could now track each operator and technician’s performance in great detail.  Spencir noted:  Illustration: WorkTrek / Quote: MicroMain This capability allowed them to identify inefficiencies early, make timely corrections, and boost overall worker productivity. Optimized Inventory Management  By carefully tracking parts usage, replacement schedules, and recurring issues, you can better predict which spare parts are needed and when.  Here’s what that might look like with a dedicated maintenance management solution: Source: WorkTrek This reduces excess inventory and associated costs while ensuring critical components are always on hand.  In other words, no more overstocking or understocking, all thanks to efficient record-keeping. Nobody understands this better than Crown Cork & Seal, a U.S. beverage packaging company. They saved $1 million on spare parts by digitizing their records.  Operating 16 beverage packaging facilities across the country, their inventory was previously unstandardized, and monitoring non-local sites was cumbersome.  Part requests involved lengthy phone calls and time-consuming searches through separate storerooms.  Everything was siloed. However, with a digital system, all inventory data became centralized.  Technicians could easily search the records to locate and share parts stored at any location.  This eliminated the need for each plant to maintain a complete inventory, helping Crown avoid purchasing duplicate parts and saving $1 million over a few years. Illustration: WorkTrek / Data: eMaint The lesson here is clear: you don’t know what you don’t know.  Without proper tracking, you may be buying multiple parts and tools unnecessarily, overspending, and hurting your company’s profitability.  But with meticulous record-keeping, you gain transparency.  And with transparency comes more control and cost savings. Simplified Warranty Claim Processing Maintenance records provide all the information you need for successful warranty claim processing.  This includes: Proof of purchase The warranty document itself Details of the issue encountered Equipment details, such as model and serial number All operating, installation, and maintenance procedures required to keep the warranty valid By carefully recording, organizing, and making these details easily retrievable, you increase the likelihood of successful warranty claims and reduce out-of-pocket repair costs.  After all, why spend more on maintenance than necessary? Maintenance is already costly.  For example, recent research shows that 64.4% of plants allocate 5%-20% of their annual operating budget to maintenance, while nearly 20% of facilities allocate over 20% of their budget to it. Illustration: WorkTrek / Data: MaintainX Taking full advantage of warranties can help offset these costs, but only if you properly document everything.  Consider, for instance, Caterpillar’s warranties, which clearly state that the user is responsible for:  “Performance of all required maintenance and inspections at scheduled intervals per Caterpillar specifications.”  They also note that the company is not responsible for:  “Failures resulting from abuse, neglect, and/or improper storage or repair.” How do you prove compliance? Only through diligent record-keeping.  Without detailed records, even valid claims can be denied, costing you time and money. Increased Equipment Resale Value A detailed maintenance history shows prospective buyers that the equipment you’re selling has been well cared for, building trust and confidence.  After all, when it comes to selling heavy equipment, buyers want one thing above all else: proof that the machine has been properly maintained.  Maintenance records provide exactly that, giving buyers a clear view of the equipment’s history, current condition, and future reliability potential. According to the 2025 EquipmentWatch survey, interest in used equipment is growing, particularly in the construction industry.  Illustration: WorkTrek / Data: EquipmentWatch This comes as no surprise, since buying used can be an attractive option for those seeking lower upfront costs and greater availability.  However, this doesn’t mean buyers are willing to purchase just anything.  Bleecker Wheeler, founder and cider maker at Watson Wheeler Cider, offers some insight from a buyer’s point of view:  Illustration: WorkTrek / Quote: The Brewer Magazine Your maintenance records help establish that trust.  They detail all routine service, major repairs, and part replacements, demonstrating that the asset has been well-maintained, reducing buyer skepticism and, ultimately, justifying a higher price. Conclusion Effective maintenance record-keeping offers numerous benefits, but only if it’s done right.  That means minimizing manual entry, enabling real-time updates, ensuring easy access, and, most importantly, maintaining data accuracy.  The best way to achieve this is to move away from outdated manual methods, such as paper logs, and adopt a modern maintenance management system. These digital solutions are fast, efficient, and virtually error-free.  Most also include data analytics features that automatically review your records, identify trends, and provide actionable insights.  So, if you haven’t already, consider digitizing your maintenance records and watch your operations transform beyond your imagination.

Key Takeaways: Nearly half of industrial workers experience a safety incident at their facility within a year.  Business leaders observe higher productivity as a result of effective communication. Workers without the skills to perform effectively often consider quitting their jobs. Successful maintenance supervisors and managers do far more than simply ensure that equipment is repaired on time and in the most cost-effective way possible.  When they fully embrace their role, they become strategic partners for the entire organization, and not just leaders of a function often seen as an unavoidable expense.  These professionals help companies save money, reduce risk, and elevate operational efficiency to new heights.  So, if you aspire to join their ranks, keep reading to discover what sets the best maintenance supervisors apart from the rest. Make Safety Non-Negotiable First and foremost, successful maintenance leaders set and enforce safety standards, always leading by example and never cutting corners.  Muhammad Rehan, Reliability Engineer at BHP, an Australian multinational mining and metals corporation, agrees:  Illustration: WorkTrek / Quote: LinkedIn By doing so, supervisors play a vital role in creating a safer workplace and reducing the risk of accidents, injuries, or worse.  After all, maintenance work is inherently hazardous, with technicians regularly handling electricity, rotating equipment, pressurized systems, heights, confined spaces, and chemicals.  The 2024 Vector Solutions research highlights just how serious the situation is in industrial environments.  As it turns out, nearly half of industrial workers report experiencing a safety incident at their facility within a year.  Even more worryingly, more than half say these issues influence their decision to leave their workplace. Illustration: WorkTrek / Data: Vector Solutions That’s where you, as a supervisor, come in.  Your role is to create a culture of safety and compliance: not only to protect the company from fines and legal trouble but, more importantly, to ensure your team feels protected and valued. One of the most effective ways to achieve this is by making safety procedures clear, accessible, and ever-present.  Include PPE requirements, potential hazards, and safety reminders in every work order, display them prominently on bulletin boards, and reinforce them in every meeting. Kristen Panella, Founder of 2SAFE Consulting, a firm that specializes in safety training, industrial hygiene testing, and more, notes that the number one cause of safety incidents is a lack of knowledge.  He recalls one of his past investigations: "I was at a facility, and a gentleman was in a forklift. It lifted him up, [...] He was not wearing fall protection. I said, "You're 20 feet in the air. Why aren't you wearing fall protection?” He said, 'You're the first person to say anything about that.'" This should never happen on your watch.  Keep reinforcing safety practices and reward good behavior until a safety-first mindset becomes second nature. Foster Effective Communication Good supervisors understand the importance of clear, efficient, two-way communication with everyone involved in maintenance operations, from technicians and operators to management.  They ensure everyone is aware of priorities, expectations, and status updates on work orders or shutdowns, along with the reasons behind them. Ultimately, communication can make or break operational success, regardless of industry, sector, or department.  Maintenance is no exception.  Poor communication leads to delays, rework, and safety incidents.  However, when done right, it significantly improves coordination, morale, and response times.  The 2024 Grammarly survey supports this, revealing that most business leaders observed higher employee productivity and confidence as a result of effective communication. Illustration: WorkTrek / Data: Grammarly One of the simplest yet most effective steps you can take here is to hold daily or weekly team meetings (or toolbox talks) to discuss the day’s tasks, hazards, and priorities.  That’s the approach taken by Luncedo Gadu, Maintenance Manager at the Boardwalk hotel.  He explains: Illustration: WorkTrek / Quote: The Herald Having worked as a maintenance manager in the construction and petrochemical industries, and now in hospitality, Gadu has learned that without clear communication, nothing gets done.  Or it gets done poorly. So, take a page from his book: start each shift with a brief toolbox talk or morning huddle to discuss the day’s key topics.  Keep these meetings short but consistent to set the rhythm and structure for the team without wasting time.  Most importantly, encourage your team to share updates, concerns, or challenges. After all, good communication also means listening.  So, to help open up discussions, consider asking these questions in each meeting: What tasks are you currently working on? Do we expect any issues or delays? Is there anything we should coordinate with production about? Are there any issues or obstacles hindering progress? Do you need any additional resources or support? These questions add structure to your meetings and show your team that they’re heard, valued, and supported. Continuously Train Your Team Good maintenance supervisors know they’re only as strong as their team.  That’s why they continuously sharpen their technical, safety, and communication skills through ongoing training, mentoring, and cross-training. Denise Buklis, Senior Aircraft Maintenance Manager at ACASS, a worldwide provider of business aviation support services, is all for this approach: Illustration: WorkTrek / Quote: Runway Girl Network This is because well-trained technicians make fewer mistakes, troubleshoot faster, and feel more confident and valued.  Put simply, training makes them better workers overall.  On the other hand, a lack of proper training has the complete opposite effect, leading to stress and burnout.  In fact, according to the 2025 Axonify survey, employees who lack the skills or resources to perform effectively claim they often feel overwhelmed, embarrassed, or even consider quitting. Illustration: WorkTrek / Data: Axonify The only way to prevent this is through continuous training.  However, not just any training will do.  Different skills and learning styles call for different approaches, so it’s important to choose the right method for your team. AJ Ruperto, Manager of Video Acquisition at KPA, a provider of safety management and workforce compliance solutions, elaborates: Illustration: WorkTrek / Quote: EHSLeaders While Ruperto is referring to safety training here, the same applies to any type of training. The bottom line is that most successful programs blend theoretical instruction with hands-on experience, helping workers understand both the what and the why. If you’d like to explore this topic further, check out our dedicated article on developing an effective maintenance training program.  You’ll find practical tips to help you fully meet your team’s learning needs, just like a truly great supervisor does. Prioritize Proactive Maintenance Effective supervisors focus on minimizing the need for “putting out fires.”  Instead, they prioritize scheduled inspections, lubrication, and part replacements before breakdowns occur.  Zach Williams, Engineering Manager at Kito Crosby Australia, an industrial equipment supplier specializing in custom hoists and lifting solutions, explains why this matters: Illustration: WorkTrek / Quote: Manufacturers’ Monthly Ultimately, this extends asset life, reduces maintenance costs, and helps the team manage workloads more effectively.  More importantly, it minimizes that dreaded and costly unplanned downtime.  To understand just how costly this issue can be, take a look at findings from IDS-INDATA, which show that in 2025, downtime losses could total tens of billions across various industries. Illustration: WorkTrek / Data: IDS-INDATA As a maintenance supervisor, it’s important to recognize this risk and always prioritize operational continuity.  The best way to achieve that is through a robust preventive maintenance program: one that ensures each asset receives the necessary attention before a major failure occurs.  For this, you’ll need to closely monitor asset performance and condition, and develop maintenance schedules that consider several key factors: Manufacturer recommendations Asset criticality Historical performance data Maintenance cost vs. downtime cost Regulatory requirements It’s important to weigh all these factors carefully because you simply can’t give every asset the same level of attention.  The most effective preventive maintenance programs prioritize the assets most critical to operations and those that pose the greatest risk if neglected.  Less critical assets can be placed on simpler time-based schedules or, in some cases, managed reactively. Rely on Data for Decision-Making Experienced maintenance supervisors develop a strong intuition over the years on the job, but they know better than to rely on it alone.  Instead, they leverage data to guide their planning, justify budgets, identify weak spots, and boost overall operational efficiency.  They avoid guesswork, assumptions, or “we’ve always done it this way” thinking, and instead rely on reports and dashboards to keep their decisions agile and evidence-based. The 2023 Databox survey supports this approach, showing that most companies see improved performance through monitoring and reporting.  Specific benefits include increased effectiveness, easier trend identification, and even better financial outcomes.  Illustration: WorkTrek / Data: Databox You can achieve the same results by gathering relevant performance data and turning it into actionable reports.  This should be done regularly (weekly, monthly, or quarterly), depending on the metric and your goals.  Now, when it comes to KPIs, it’s tempting to track everything at once, but that can quickly lead to data overload.  So instead, start with the essentials, such as: MTBF (Mean Time Between Failures)How often equipment failsMTTR (Mean Time to Repair)How long it takes to fixDowntimeTotal unplanned downtime per assetPM CompliancePercentage of preventive tasks completed on schedule Over time, you can expand this list, but always ensure KPIs align with your goals.  For example, if reducing costs is the priority, focus on metrics like preventive maintenance compliance, planned vs. unplanned expenses, and the cost of downtime.  A highly skilled maintenance supervisor knows they can’t track everything at once, so they focus on the data that matters most, right now, to make informed, impactful decisions. Use the Right Tools With the right digital tools, everything mentioned above becomes far easier to implement.  Manual data entry, constant updates, and the risks of human error or miscommunication become things of the past.  Here, it’s especially worth mentioning CMMS solutions.  They automate all important processes, centralizing work orders, asset data, schedules, and performance metrics, and making maintenance operations more efficient and accurate.  In fact, research has already shown that CMMS solutions improve transparency, enhance communication, and reduce unplanned downtime.  Illustration: WorkTrek / Data: UpKeep Essentially, they act like a central control room for all maintenance operations, providing unprecedented visibility and control. For example, our CMMS solution, WorkTrek, enables you to: Upload safety rules, hazard reminders, and LOTO procedures, and attach them to work orders to boost safety and compliance. Leave notes, feedback, and updates within work orders and communicate through our mobile app to improve communication. Access 50+ pre-built reports and KPIs for truly data-driven decision-making. Create, assess, prioritize, track, and record all work orders in one place, increasing accountability and accuracy. Most importantly, WorkTrek includes a preventive maintenance scheduling feature that lets you plan proactive maintenance based on the triggers you choose.  This includes time-based (daily, weekly, monthly) or meter-based (usage time, mileage, temperature, pressure, and more) triggers.  Additionally, if an inspection fails, WorkTrek automatically generates a follow-up work order to ensure timely action. Source: WorkTrek The bottom line: the era of paper logs, manual updates, and human error is over.  Successful supervisors embrace advanced tools like WorkTrek, making maintenance operations smarter, more efficient, and smoother than ever. Conclusion After reading through all these tips, you’ve likely noticed an important theme: the best maintenance supervisors don’t necessarily work harder than everyone else. They work smarter.  They rely on relevant data, encourage continuous learning and improvement, and never shy away from new tools, machinery, and methods.  At the same time, they always put their team first, prioritizing safety, listening to concerns, and valuing every opinion.  Becoming that kind of supervisor certainly doesn’t happen overnight.  But with patience, curiosity, and a commitment to growth, you can absolutely get there.  And when you do, you won’t just lead a great team. You’ll help build a company everyone’s proud to be part of.

Key Takeaways: 88% of manufacturing companies use preventive maintenance Companies can save between 12% and 18% by using preventive maintenance over reactive maintenance, and each dollar spent on PM saves an average of $5 later on Upkeep Preventive maintenance costs can be reduced by up to 25% while increasing uptime by 10% to 20% Verdantis Teams using CMMS report dramatically reduced unplanned downtime and enhanced operational visibility In today's competitive industrial landscape, the difference between market leaders and those struggling to survive often comes down to one critical factor: how well they maintain their equipment. Here's the reality: In the automotive sector, downtime can cost over $2.3 million per hour, a twofold increase since 2019. That's not a typo. Every minute critical equipment sits idle costs thousands of dollars in lost productivity, delayed orders, and frustrated customers. Yet despite these staggering numbers, 59% of facilities spend less than half their maintenance time on preventive maintenance. They're essentially playing Russian roulette with their operations, waiting for equipment to fail rather than preventing failures before they happen. The good news? The solution isn't complicated. By implementing a preventive maintenance program, organizations can greatly reduce equipment downtime. What Makes Preventive Maintenance Different? Preventive maintenance shifts how organizations approach equipment reliability. Instead of always waiting for machinery to break down, PM takes a proactive approach to maintenance. At its core, preventive maintenance involves regularly scheduled inspections, servicing, and repairs designed to prevent equipment failures before they occur. Source: WorkTrek Think of it like changing your car's oil every 5,000 miles rather than waiting for the engine to seize up. The principle is simple, but the execution requires discipline, planning, and the right tools. The modern approach to preventive maintenance goes beyond simple time-based schedules. Today's maintenance professionals leverage multiple strategies: Time-based maintenance: Scheduled at fixed intervals regardless of equipment condition Usage-based maintenance: Triggered by operational metrics like runtime hours or production cycles Condition-based maintenance: Initiated when monitoring reveals parameters outside acceptable ranges Predictive maintenance: Using data analytics to forecast failures before they happen Source: WorkTrek Each approach serves specific purposes, and the most successful maintenance programs combine multiple strategies based on equipment criticality, failure patterns, and available resources. 8 Real-World Examples of Preventive Maintenance in Action Let's dive into eight powerful examples of preventive maintenance that are delivering measurable results across industries. These aren't theoretical concepts—they're proven strategies that maintenance teams implement daily to keep operations running smoothly. 1. HVAC System Optimization Your HVAC system is the unsung hero of facility operations, quietly maintaining optimal environmental conditions 24/7. When it fails, tenants complain, productivity plummets, product quality suffers, and in some industries, entire production lines shut down. Effective HVAC preventive maintenance includes: Monthly filter replacements: Dirty filters force systems to work harder, consuming up to 15% more energy while reducing equipment lifespan Quarterly coil cleaning: Heat transfer efficiency drops dramatically with dirty coils, leading to higher energy costs and premature compressor failure Semi-annual belt inspections: A snapped belt can bring down an entire system, but visual inspection takes minutes Annual refrigerant level checks: Low refrigerant levels strain compressors and reduce cooling capacity by up to 20% In one study, buildings can reduce maintenance costs by 20% through proactive, predictive maintenance and analytics. 2. Manufacturing Equipment Lubrication Programs In manufacturing environments, proper lubrication can mean the difference between smooth operations and catastrophic failure. A single bearing failure can cascade through connected systems, causing production shutdowns that cost thousands per hour. A comprehensive lubrication program encompasses: Automated lubrication systems: Deliver precise amounts of lubricant at optimal intervals, eliminating human error Vibration monitoring: Detect early signs of bearing wear before failure occurs Oil analysis programs: Identify contamination and degradation before they cause damage Temperature monitoring: Excessive heat indicates insufficient lubrication or impending failure The impact can be substantial. Illustration: WorkTrek / Data: Noria Organizations implementing a consistent lubrication program report a 50% reduction in bearing failures and a 35% decrease in maintenance costs. Remember, dirt and dust can damage machinery, especially mechanical systems, leading to friction and premature wear. 3. Electrical Systems Inspection and Testing Electrical failures don't just cause downtime—they pose serious safety risks. From arc flash incidents to equipment damage from power surges, electrical problems can have devastating consequences. Critical electrical preventive maintenance tasks include: Infrared thermography scans: Identify hot spots before they become fire hazards Circuit breaker testing: Ensure protective devices will function when needed Grounding system verification: Prevent equipment damage and protect personnel Power quality monitoring: Detect harmonics and voltage fluctuations that damage sensitive equipment Manufacturing facilities implementing comprehensive electrical preventive maintenance programs report 70% fewer electrical-related incidents and significant reductions in equipment damage from power issues. The investment in prevention pays for itself many times over in avoided catastrophes. 4. Fleet Vehicle Maintenance Scheduling For organizations that manage fleets, breakdowns don't just mean repair costs. It can result in missed deliveries, stranded drivers, and damaged customer relationships. Whether managing delivery trucks, service vehicles, or heavy equipment, preventive maintenance keeps fleets rolling. Source: WorkTrek Modern fleet preventive maintenance leverages: Telematics-based monitoring: Real-time engine diagnostics and performance tracking Usage-based service intervals: Maintenance triggered by mileage, engine hours, or operating conditions Predictive analytics: Identify vehicles likely to fail based on historical patterns Mobile maintenance management: Technicians receive work orders and access service history on tablets Source: WorkTrek Companies implementing comprehensive fleet preventive maintenance programs see dramatic improvements: 45% reduction in roadside breakdowns, 30% lower maintenance costs per mile, and 25% extension in vehicle service life. The key is moving from calendar-based service to data-driven maintenance decisions. 5. Production Line Conveyor Maintenance Conveyors are the arteries of modern manufacturing. When they stop, everything stops. A single conveyor failure can idle hundreds of workers and halt millions of dollars in production. That's why leading manufacturers treat conveyor maintenance as mission-critical. Source: WorkTrek Effective conveyor preventive maintenance includes: Belt tension monitoring: Improper tension causes premature wear and tracking issues Roller bearing inspection: Failed bearings create friction, damaging belts and increasing energy consumption Alignment verification: Misaligned conveyors cause uneven wear and product damage Motor and gearbox servicing: Regular oil changes and vibration analysis prevent catastrophic failures 6. Critical Asset Vibration Analysis Vibration tells a story about equipment health that visual inspection can't reveal. Rotating equipment like pumps, motors, and compressors can develop characteristic vibration signatures that change as components wear. By monitoring these changes, maintenance teams can schedule repairs before failure occurs. Source: WorkTrek Advanced vibration analysis programs incorporate: Baseline establishment: Document normal vibration levels for comparison Trend monitoring: Track changes over time to identify degradation patterns Spectrum analysis: Identify specific failure modes like imbalance, misalignment, or bearing wear Automated alerts: Notify technicians when vibration exceeds acceptable thresholds 40% of manufacturing companies employ predictive maintenance using analytics tools, with vibration analysis among the most widely adopted techniques. Some maintenance organizations report detecting 90% of developing mechanical problems before they cause failures, dramatically reducing both downtime and repair costs. 7. Building Infrastructure Maintenance Buildings themselves require preventive maintenance to remain safe, functional, and efficient. Deferred maintenance on building systems doesn't just create uncomfortable working conditions—it leads to exponentially higher repair costs and potential safety hazards. Source: WorkTrek Comprehensive building preventive maintenance addresses: Roof inspections: Identify and repair minor leaks before they cause structural damage Plumbing system maintenance: Prevent pipe failures that can flood facilities Structural inspections: Detect foundation issues, wall cracks, and other problems early Fire safety system testing: Ensure alarms, sprinklers, and suppression systems function properly Industry studies show that every $1 in maintenance deferred due to budget cuts or delays can end up costing $4 in capital renewal down the line. By proactively maintaining building infrastructure, organizations avoid emergency repairs, extend asset lifespans, and maintain safe working environments for employees. 8. Computerized Equipment Calibration In industries where precision matters, such as pharmaceuticals, aerospace, and food processing, equipment calibration is critical. Instruments drift over time, and uncalibrated equipment produces defective products, fails quality audits, and, in regulated industries, triggers costly compliance violations. Modern calibration programs utilize: Automated scheduling: Never miss a calibration deadline Digital documentation: Maintain audit trails for regulatory compliance Predictive drift analysis: Identify instruments requiring more frequent calibration Mobile calibration management: Technicians complete calibrations and update records in real-time Organizations with mature calibration programs report an 80% reduction in quality defects related to measurement errors, a 60% decrease in audit findings, and significant improvements in first-pass yield. How CMMS Software Revolutionizes Preventive Maintenance Programs The complexity of modern preventive maintenance programs demands preventive maintenance software. That's where Computerized Maintenance Management Systems (CMMS) like WorkTrek become game-changers. The CMMS Advantage Modern CMMS platforms can transform preventive maintenance from a paper-based struggle to a streamlined, data-driven process. Instead of juggling spreadsheets, sticky notes, and voice mails, maintenance teams gain complete visibility and control over their preventive maintenance programs. Key capabilities that drive results: Automated Scheduling and Work Order Generation Eliminate missed maintenance with automatic work order creation Balance workloads across technicians Adjust schedules based on actual equipment availability Track compliance with regulatory requirements Source: WorkTrek Real-Time Asset History and Documentation Access complete maintenance history instantly Review past repairs to identify recurring issues Store manuals, diagrams, and procedures digitally Track warranty information and service contracts Source: WorkTrek Mobile Accessibility Around 80% of maintenance techs now use mobile devices or tablets to receive and update work orders Complete work orders in the field Access procedures and documentation on-site Upload photos and notes in real-time Source: WorkTrrek Inventory Management Integration Link parts to preventive maintenance tasks Automate reordering when stock levels drop Track part usage and costs by asset Prevent stockouts that delay maintenance Source: WorkTrek Why WorkTrek Stands Above the Rest While many CMMS solutions exist, WorkTrek distinguishes itself through an unmatched combination of power, simplicity, and results. Built by maintenance professionals for maintenance professionals, WorkTrek understands the real-world challenges teams face daily. Intuitive Design That Teams Actually Use The best CMMS in the world is worthless if your team won't use it. WorkTrek's interface is so intuitive that technicians adopt it enthusiastically, not reluctantly. No more fighting with complicated software or reverting to paper—WorkTrek makes doing the job easier, not harder. Comprehensive Preventive Maintenance Capabilities WorkTrek handles every aspect of preventive maintenance programs: Multiple trigger types (time, usage, condition, or predictive) Sophisticated scheduling algorithms that prevent conflicts Automatic escalation for overdue tasks Complete regulatory compliance tracking Powerful Analytics That Drive Improvement Data without insight is just noise. WorkTrek transforms raw maintenance data into actionable intelligence: Track preventive maintenance compliance rates Identify assets consuming excessive resources Measure mean time between failures (MTBF) Calculate return on investment for PM programs Spot trends before they become problems Source: WorkTrek Seamless Integration Capabilities WorkTrek doesn't exist in isolation—it integrates with your existing systems: IoT sensors for condition monitoring ERP systems for financial tracking Building automation systems Telematics platforms for fleet management Proven Results Across Industries Organizations using WorkTrek report transformative results: 47% reduction in emergency maintenance 38% increase in equipment availability 52% improvement in preventive maintenance compliance 41% decrease in maintenance costs 3.2x return on investment within 12 months Every feature, every update, every design decision focuses on one goal: making maintenance professionals more effective at protecting their organizations' critical assets. How to Implement a Preventive Maintenance Strategy Successful preventive maintenance implementation requires more than good intentions—it demands systematic planning, stakeholder buy-in, and sustained execution. Here's how leading organizations transform their maintenance operations. Start with Asset Criticality Analysis Not all equipment deserves equal attention. Focus initial efforts on assets where failure causes the most pain: Production bottlenecks Safety-critical equipment Assets with high repair costs Equipment lacking redundancy By prioritizing critical assets, you demonstrate quick wins that build momentum for broader implementation. Develop Comprehensive Maintenance Procedures Vague instructions lead to inconsistent results. Effective preventive maintenance procedures include: Step-by-step task instructions Required tools and parts Safety precautions Acceptance criteria Time estimates WorkTrek's procedure templates accelerate this process, providing industry-standard procedures you can customize for your specific equipment. Establish Realistic Schedules Over-aggressive preventive maintenance schedules overwhelm teams and create backlash. Start conservatively, then optimize based on data: Begin with manufacturer recommendations Adjust based on operating conditions Monitor failure patterns Refine intervals using historical data Train and Empower Your Team Technology alone doesn't solve problems—people do. Invest in comprehensive training: CMMS functionality and workflows Preventive maintenance principles Condition monitoring techniques Root cause analysis Safety procedures When teams understand the "why" behind preventive maintenance, compliance and quality improve dramatically. Measure and Optimize Continuously Preventive maintenance programs aren't set-and-forget. Continuous improvement drives long-term success: Track key performance indicators religiously Analyze failure data to identify gaps Adjust PM intervals based on results Celebrate successes publicly Learn from failures without blame Organizations committed to continuous improvement see their preventive maintenance programs deliver increasing value year after year. The Future of Preventive Maintenance The preventive maintenance landscape continues evolving rapidly, driven by technological advances and changing business demands. Artificial Intelligence and Machine Learning 39% of maintenance leaders say they see knowledge capture and sharing as the most valuable use case for AI in maintenance, followed by reducing unexpected equipment failure (36%). AI transforms preventive maintenance by: Optimizing PM schedules automatically Identifying patterns humans miss Predicting failures with unprecedented accuracy Recommending corrective actions Learning from every maintenance event Internet of Things (IoT) Expansion Industrial IoT is projected to generate $800 billion in economic value by 2024. Illustration: WorkTrek / Data: IOTNow Falling sensor costs and improved connectivity enable: Real-time condition monitoring for all assets Automatic work order generation from sensor data Remote diagnosis and support Energy optimization Predictive analytics at scale Augmented Reality Support 49% of businesses see maintenance automation as the top benefit of AR technology. Illustration: WorkTrek / Data: Field Circle AR applications include: Visual work instructions overlaid on equipment Remote expert assistance Training simulations Digital twin visualization Safety hazard identification Sustainability Integration Illustration: WorkTrek / Data: Horizant Insights Environmental considerations increasingly drive maintenance decisions: Energy efficiency optimization Circular economy principles Carbon footprint reduction Sustainable material selection Waste minimization Organizations leading in sustainable maintenance gain a competitive advantage through lower costs and an enhanced reputation. Getting Started with Preventive Maintenance Ready to transform your maintenance operations? Here's your roadmap to success: Week 1-2: Assessment and Planning Evaluate current maintenance practices Identify critical assets Calculate current downtime costs Define success metrics Secure stakeholder buy-in Week 3-4: Technology Selection Evaluate CMMS options Request demonstrations Check references Calculate ROI Make selection decision Month 2: Implementation Preparation Develop an implementation plan Create asset hierarchy Define PM procedures Establish schedules Train the core team Month 3: Pilot Program Launch with critical assets Monitor closely Gather feedback Refine processes Document lessons learned Month 4-6: Full Rollout Expand systematically Continue training Monitor KPIs Optimize continuously Celebrate successes Conclusion The evidence cannot be ignored: preventive maintenance transforms organizations. With dramatic cost reductions to improved safety, extended asset life, and enhanced reputation, the benefits touch every aspect of operations. Illustration: WorkTrek / Data: Brightly Yet despite clear advantages, many organizations still struggle with implementation. They're overwhelmed by complexity, constrained by resources, or stuck in reactive patterns. Don't wait for the next breakdown to convince you. Start your preventive maintenance transformation today with WorkTrek, and discover what it feels like to be in control of your maintenance operations rather than at their mercy. The future belongs to organizations that proactively maintain their assets. Will yours be among them?

Key Takeaways: A backlog audit reveals the real scope of work and uncovers hidden inefficiencies. Prioritizing tasks by criticality ensures resources are focused where they matter most. Only 13% of facilities focus most of their time on preventive maintenance.  As a maintenance manager, you understand the importance of keeping up with maintenance activities and making sure nothing falls through the cracks. But in reality, things get busy, and it often feels like there’s not enough time to complete everything. Work orders pile up, urgent breakdowns demand immediate attention, and shifting priorities leave technicians unsure about what to tackle first. Before you know it, your maintenance backlog is growing out of control, and you start to feel like you’ll never be able to bring it down to an acceptable level. The good news? That doesn’t have to be the case. In this article, we’re sharing 5 tips that will help you reduce your maintenance backlog and ensure it remains contained. Perform a Backlog Audit  Before you start planning how to tackle your maintenance backlog, it’s essential to step back and perform a backlog audit. This will help you understand how significant your backlog truly is and what factors contributed to its growth in the first place. For instance, an audit can reveal that your backlog is smaller than it might seem at first glance. Outdated, completed, and duplicate work orders can clutter the system and distort the true state of affairs. You might even discover that your backlog is within a healthy range, indicating a well-organized pipeline of planned work. Preston Ingalls, President Emeritus at the maintenance and reliability consulting firm TBR Strategies, explains that having 3–5 weeks' worth of backlog is normal. Illustration: WorkTrek / Quote: Construction Equipment But what if your backlog has grown beyond that range or is suddenly increasing at an alarming rate? That is a signal to dig deeper and identify the cause of the buildup. Is it because your work order approval processes are too complex, or perhaps because of labor shortages? Do specific assets experience recurring breakdowns, or are your work orders piling up because spare parts aren’t available when needed? Taking the time to pinpoint all the bottlenecks might seem like a waste of time if you’re anxious to start clearing your backlog. However, it’s actually beneficial in the long run. Think of it this way: the sooner you identify and treat the root causes of backlog, the sooner you can end the cycle of piling work orders and constant fire‑fighting. For instance, a large backlog often stems from incomplete maintenance records. This is because, without accurate documentation, tasks can be duplicated, overlooked, or delayed. Research shows this is a problem many facilities face. Illustration: WorkTrek / Data: UpKeep Ultimately, this creates inefficiencies that lead to work orders accumulating. If you take the time to conduct a backlog audit, you can uncover these issues and put systems in place to ensure all maintenance activities are documented consistently going forward. Remember: auditing your backlog isn’t just about cleaning up data, but about creating an accurate picture of what truly needs attention and why. Prioritize Tasks by Criticality  Once you’ve eliminated all of the already completed and no longer relevant tasks from your backlog, you’ll probably end up with a leaner list of tasks that still need to be taken care of. But that doesn’t mean you can start clearing them in random order, because not all of them carry the same weight. Instead, you want to rank them by criticality. That way, you can focus your time and resources on the most essential tasks first. However, according to Augury’s 2024 “Machine Health Is Business Health” report, 64% of the surveyed organizations say that they can’t visualize the real-time condition of critical assets across all sites. Illustration: WorkTrek / Data: Augury Not knowing what is happening with your machinery makes it difficult to accurately assess which tasks are urgent and which can wait. The solution?  Implementing condition monitoring tools and a centralized maintenance management system that can provide real-time insight into the performance of assets. Such tools will help you collect and visualize the asset data, but to make sense of it, you need to employ a prioritization method. This can be as simple as sorting maintenance tasks into high-, medium-, and low-priority categories. Priority LevelExample TaskHighRepairing a failed production line motor, replacing a malfunctioning pressure valve, or addressing an electrical fault that poses a safety hazard.MediumPerforming scheduled preventive maintenance on pumps or conveyors, replacing worn belts or bearings, or recalibrating sensors.LowRepainting floor markings, fixing minor lighting issues in non-production areas, or organizing spare parts storage. With a method like this in place, you’ll ensure critical tasks are taken care of first, while less urgent work can be scheduled strategically later. When determining which tasks are high-priority, their impact on productivity and safety should be the primary deciding factor. Yes, it’s important to resolve issues that can stop production, but even more so, address those that could compromise safety in your facility. Andrew Gager, COO of AMG International Consulting, agrees. Illustration: WorkTrek / Quote: FacilitiesNet The bottom line is that, by focusing on the most critical work first, you ensure that your resources are used where they have the biggest impact on productivity and safety. Once those major issues are resolved, your backlog will become more manageable, and your overall maintenance program stronger. Streamline Your Work Order System  Another issue that heavily contributes to backlog buildup is a disorganized work order process. When your maintenance staff doesn’t know what needs to be done and when, or which tasks take priority, a mounting pile of unresolved issues becomes inevitable. As a manager, you also don’t know who is doing what, and you worry about whether a critical task has been completely forgotten. This was the reality for Ben Tucker, equipment manager for Barriere Construction, before the company implemented a work order system: “Before we implemented a work-order system, I knew 30 percent of the time what my people were doing. After we started using work orders, I knew what my people were doing 99 percent of the time, and knowing what's going on is critical. Scheduling your work orders daily and knowing where your labor is going each day are essential to good management.” A work order system enables technicians to stay on top of tasks without chasing paperwork and gives managers full visibility into ongoing work. Ultimately, this makes it easier to shrink the maintenance backlog and saves valuable time. Christopher Wilcox, maintenance manager at Univar Solutions, puts it this way: Illustration: WorkTrek / Quote: MaintainX He goes on to explain that using a CMMS to streamline work order management enables organizations to make better decisions and optimize their maintenance operations. Simply put, it is the best way to standardize your workflows, simplify approvals, and centralize all relevant maintenance information. Take WorkTrek as an example. Our intuitive work order management feature enables you to create, schedule, assign, and track work orders in real time. You can also assign a priority level to each work order you create, which is especially important when you’re dealing with a substantial backlog and need your technicians to focus on the most critical tasks first. Source: WorkTrek To help ensure that all your maintenance records remain accurate and up to date, WorkTrek also offers a mobile app. With it, your technicians can: Receive real-time mobile notifications on assigned work orders Fill out checklists and complete work orders while in the field Create comprehensive records of work and site history By keeping everything documented in real time, you eliminate delays in reporting and reduce the chances of missed or duplicated tasks. As a maintenance manager, keeping track of dozens of work orders at once can quickly become overwhelming. That is where the different ways to view all the maintenance activities come into play. Source: WorkTrek WorkTrek’s Scheduler view can be very helpful in this regard, offering a bird’s-eye view of all ongoing, upcoming, and completed work orders. This makes it easy to spot workload imbalances, identify potential scheduling conflicts, and allocate resources more effectively to keep your backlog under control. Overall, a CMMS like WorkTrek makes work order management a breeze, helping maintenance teams stay organized, prioritize activities effectively, and steadily reduce their backlog. Cross-Train Your Team The size of your maintenance backlog can quickly get out of control if your technicians are trained to perform only one type of task. Imagine an equipment failure at your facility needs to be addressed immediately, and the only person who knows how to fix it happens to be off that day. The rest of the team scrambles to troubleshoot the issue without the right expertise, wasting valuable time while other work orders continue to pile up. That is a scenario you don’t want to end up in, and one you can avoid through cross-training your maintenance team. Mike Greany, service manager at All Pro Plumbing, Heating, and Air Conditioning, understands this, which is why everyone at his company is cross-trained. “Our installation crews are being cross-trained and brought up to do performance tests on residential calls when they are not doing installs. We are cross-training everyone in the company. All our HVAC guys are learning plumbing, and our plumbing folks are learning HVAC.”  By investing in cross-training your team, you not only increase flexibility but also ensure work keeps moving, even when unexpected challenges arise. In other words, the better equipped your technicians are to handle various maintenance tasks across your facility, the more likely you are to prevent your backlog from growing. And the good news is, workers are eager to learn. According to the 2022 Career Optimism Index Study by the University of Phoenix, the majority of American workers are seeking opportunities to expand their skill sets. Illustration: WorkTrek / Data: University of Phoenix When you invest in your technician training, you show them that you recognize their potential and want to see them grow, which in turn makes them feel appreciated and empowered. It also prepares them for future advancement, explains Cate Deane, director of training at Ruppert Landscape: Illustration: WorkTrek / Quote: National Association of Landscape Professionals Deane goes on to explain that having multiple team members who know how to perform key tasks reduces reliance on any one individual.  This, in turn, reduces disruptions during emergencies or staff transitions. Although she is talking about the landscaping industry, the same applies to maintenance. The more skilled your technicians are across different maintenance tasks, the better equipped they are to handle a variety of challenges. This supports their career growth, enables your maintenance activities to run smoothly, and keeps your backlog under control. So, don’t let skill gaps slow down your backlog reduction efforts.  Instead, invest in cross-training your team, broaden their capabilities, and create an adaptable workforce that can tackle any challenge without bottlenecks. Implement a PM Program Even if you implement all the advice we’ve shared so far, it won’t amount to much if your overall maintenance approach is reactive. A reactive approach means that maintenance is driven by unexpected breakdowns, rather than planned upkeep. This results in a constant influx of work orders, most of which will likely be deemed urgent.  Before you know it, you’ll end up with a backlog that feels impossible to clear. You might think that the preventive approach is the cornerstone of most maintenance programs anyway, and that very few facilities choose to operate reactively. Even research says so: 71% of maintenance leaders claim that preventive maintenance is a foundational aspect of their maintenance programs. But that is only part of the story. In reality, only 13% of facilities allocate the majority of their time to it, and unplanned work dominates most maintenance schedules. Illustration: WorkTrek / Data: MaintainX These numbers show that preventive maintenance still isn’t as prevalent as it could be. So, instead of wasting time on constant reactive repairs, it’s important to invest in a structured PM program. This will help you address issues at the root and early on, ultimately reducing emergency work, keeping your assets reliable, and managing your backlog. If you don’t make preventive maintenance the foundation of your maintenance program, you’re putting your equipment and operations at risk, explains maintenance supervisor Woody Rogers. Illustration: WorkTrek / Quote: MaintainX The bottom line is that, although preventive maintenance requires more planning and upfront effort, it pays off in the long run. Not only does it keep your equipment running smoothly, but it also helps shrink the maintenance backlog and prevents it from getting out of control. Conclusion Even though tackling your maintenance backlog can feel overwhelming, if not impossible at times, we hope this article has shown you that it doesn’t have to be. By following the advice we shared, you can do more than just keep your backlog under control. You can build a stronger, more agile maintenance program that keeps your assets healthy and your facility running. And remember: having a few weeks' worth of backlog is normal and even desirable, so don’t chase the idea of clearing it completely. Instead, focus on following the strategies that will keep it in check.

Key Takeaways: Companies spend an average of $1,207 per employee on training in a year. Proper training makes workers feel more confident and less likely to leave the company. The U.S. Air Force adopted VR-based training for aircraft upkeep, thereby boosting employee retention. A perfect storm is brewing in the maintenance industry right now.  An aging workforce is nearing retirement, taking decades of expertise with it.  At the same time, a younger generation is entering the field untrained, yet tasked with maintaining some of the most complex and expensive equipment ever.  The only solution?  Efficient, strategically planned training.  By developing a smart maintenance training plan, you can equip your team with the skills they need while making the best use of your time and resources.  Below, we outline six straightforward steps to make that happen. 1. Define Your Training Needs First, identify the skills your maintenance team needs to meet your organization’s objectives.  This is the foundation of an effective training plan, says Emily Chipman, Principal Consultant and Executive Coach at Rusman Consulting Solutions, LLC: Illustration: WorkTrek / Quote: AIHR And Chipman is right.  Without a clear understanding of what training is meant to achieve, you risk wasting money and time on irrelevant or ineffective programs.  After all, workplace training is a significant investment.  For instance, Training Magazine’s 2022 research shows that companies spent an average of $1,207 per employee on training that year.  Illustration: WorkTrek / Data: Training Magazine For organizations with entire teams of technicians, these costs can add up quickly.  So, make sure the investment counts. Start by analyzing your performance data to pinpoint problem areas.  If you use a CMMS or similar maintenance management system, you already have access to dashboards and reports that make this easy.  Look at your downtime reports, work order completion rates, and other relevant KPIs.  Your upkeep managers can also provide insight into where improvements are needed, whether it’s excessive downtime, overspending on spare parts, or a shortage of specific technical skills. Once you’ve identified the key issues, determine the corresponding skills required to address them.  For example: If excessive downtime is an issue, train technicians on preventive maintenance. If new advanced machinery is being introduced, provide training tailored to that equipment. If sustainability is a priority, focus on teaching practices that support efficiency and environmental goals. By aligning training with actual performance needs, you ensure that both time and resources are spent effectively, helping your team acquire the skills that truly move the organization forward. 2. Assess the Current Skills of Your Maintenance Team Before selecting specific training methods, it’s important to evaluate the knowledge and expertise your team already has.  Understanding each technician’s current skill level enables you to design a program that builds on their strengths while addressing gaps. Ashley Donohoo, Sales and Marketing Director at Multi-Skill Training Services, Inc., a maintenance training vendor, agrees: Illustration: WorkTrek / Quote: Noria on YouTube In other words, a one-size-fits-all approach rarely works.  If you’re providing technicians with training on skills they already have, that don’t apply, or are too advanced, you’re not just wasting time and money, but also risking disengagement.  Frustrated learners tune out fast, and that can hurt the success of any future training efforts. On the other hand, when you analyze their existing skills, you ensure the training is truly relevant, which can significantly boost their overall performance.  According to an Axonify survey, employees say that if their training were more relevant, they’d feel more confident, handle tough situations better, and even stay with the company longer. Illustration: WorkTrek / Data: Axonify Start by understanding where your team members currently stand.  Conduct skills assessments using written tests, practical evaluations, or interviews, and create individual training profiles for each technician.  This will help you compare current competencies to the skills required to meet organizational goals. Here, you can use skill-testing platforms that offer pre-built, role-based assessments, such as the one shown below. Source: TestGorilla However, always evaluate these tools carefully to ensure they’re relevant and credible.  Look into who the subject matter experts are behind the tests, and prioritize those designed specifically for maintenance or your particular industry, rather than broad, generic options. 3. Select Training Methods Different skills and learning styles require different training approaches.  By selecting the right training method, you can significantly improve knowledge retention and ensure hands-on competence. AJ Ruperto, Manager of Video Acquisition at KPA, a provider of safety management and workforce compliance software and services, explains: Illustration: WorkTrek / Quote: EHSLeaders While Ruperto specifically refers to safety training here, the same applies to maintenance training. He adds that the most successful programs blend theoretical instruction with practical experience, helping workers understand both the “what” and the “why”.  In other words, theory builds foundational knowledge, while hands-on training ensures that technicians can confidently apply what they’ve learned in real-world scenarios.  This is key for transforming knowledge from short-term memory into real, on-the-job skills.  Ruperto’s insights also align with findings from a KPMG study, which revealed that trainees themselves prefer a mix of learning methods. Illustration: WorkTrek / Data: KPMG One increasingly popular method you might want to try out is virtual reality (VR) or augmented reality (AR).  These technologies offer the best of both worlds: immersive, hands-on learning experiences without the risk of real-world mistakes.  For example, the U.S. Air Force recently adopted VR-based training for aircraft maintenance. In these programs, VR delivers interactive content, like images and videos, through headsets, computer monitors, or projected in immersive classrooms.  This allows trainees to explore, interact with, and manipulate objects in a fully realized 360-degree virtual environment. John Sowder, their Chief of Maintenance Training Instruction, praises the impact of this technology: “Until now, when we bring someone in who has received most of their training through PowerPoint slide presentations, trainees typically have only retained around 10% of the lesson knowledge, whereas with VR, it has been shown that retention levels are at least 35% or more.” The takeaway is clear: how you train matters just as much as what you train.  By catering to different learning styles and embracing blended and immersive learning methods, you can boost retention, build confidence, and ultimately see real returns on your investment. 4. Ensure Skills are Used on the Floor Post-Training If technicians don’t apply what they learn, their skills fade quickly. That’s why it’s vital to confirm their abilities on the shop floor after training.  Ashley Donohoo from Multi-Skill Training Services puts it this way:  Illustration: WorkTrek / Quote: Noria on YouTube Her philosophy is simple: if you don’t use it, you’ll lose it. No hands-on practice, no real results. However, scheduling this type of hands-on work without interfering with regular maintenance or other day-to-day tasks can be tricky.  There’s always too little free time and available workers, and too much to be done.  In fact, the Intertek Alchemy survey identifies finding time for training as the biggest challenge in workplace learning.  Illustration: WorkTrek / Data: Intertek Alchemy Of course, you want your workers to retain knowledge, but not at the cost of operational efficiency.  This is where a CMMS solution like WorkTrek can help.  It provides a clear overview of past and current work, available workers, planned downtime, and more, making it easier to schedule hands-on training without interrupting critical tasks.  You can identify free time slots, assign technicians, and even designate supervisors to review completed work orders, leaving feedback to reinforce good practices or correct mistakes.  Source: WorkTrek WorkTrek also lets you attach job aids to work orders, like checklists, SOPs, LOTO procedures, and more. That way, technicians always have quick access to best practices when needed. In short, with a system like this, you gain full visibility into operations, making it easier to practice new skills in real-life situations while maintaining productivity. 5. Build a Growth Plan for Each Technician  A personalized growth plan aligns individual development with company goals.  It motivates your technicians, boosts their confidence and job satisfaction, and makes them excited to engage with the training you offer.  It may even help reduce turnover.  Research from the Pew Research Center shows that in 2021, 63% of employees left their jobs due to a lack of advancement opportunities.  Illustration: WorkTrek / Data: Pew Research Center If workers feel there’s no room to grow at your company, they will look elsewhere.  But by showing a clear, achievable career path, you give them a compelling reason to stay and grow with you. This is especially important for today’s maintenance industry, where labor shortages are a real challenge.  In fact, the 2024 survey by the Institution of Mechanical Engineers shows that attracting and retaining talent is currently the main challenge for maintenance teams.  Illustration: WorkTrek / Data: Institution of Mechanical Engineers Many skilled workers are nearing retirement, while fewer young workers are entering the field, creating a growing gap that’s difficult to fill.  The most effective solution is to invest in your existing workforce. Start by creating a list of the different career paths technicians can take in your company, with clear job descriptions for each.  Here are some examples of career paths: Technical Path: Entry-Level/Lube Tech C-Level Technician B-Level Technician A-Level/Master Technician Leadership Path: Lead Tech Shop Foreman Service Manager General Manager When employees can see a clear ladder, they are more likely to stay and progress.  Just remember: each step on the path should include specific expectations or milestones, such as required skills, certifications, or productivity benchmarks.  This ensures employees know exactly what is needed to advance, increasing their participation and engagement with the training you provide. 6. Develop a System for Evaluating Training Effectiveness Lastly, it’s vital to have a way to prove ROI and ensure that training genuinely improves your workers’ performance.  Otherwise, it’s just a cost, not an investment. Sarah Skinner, Global Head of Organizational Development and HR Business Partnering at Tait Communications, a company designing communication solutions, explains: Illustration: WorkTrek / Quote: LinkedIn If you fail to demonstrate that ROI, securing leadership buy-in for future training investments becomes much more difficult.  Even if it doesn’t go that far, you still want your workers to actually learn something, and continued tracking of training effectiveness is the only way to ensure this. One widely used evaluation method is the Kirkpatrick Model, which assesses training effectiveness across four levels: reaction, learning, behavior, and results.  Let’s break it down briefly. Source: WorkTrek Reaction measures whether learners found the training relevant, engaging, and useful.  It’s typically gauged through a survey, often called a smile sheet, in which learners rate their experience and provide feedback.  Next, learning evaluates whether learners have acquired the knowledge or skills targeted by the training program.  This can be measured in the same way you assessed their skills at the beginning, giving you a clear “before and after” picture.  Behavior is crucial for understanding the true impact of training.  This level measures whether learners are applying what they’ve learned on the job.  Assessment takes place over time and combines data analysis with interviews or supervisor feedback, usually 30–60 days post-training. Finally, results focus on whether the training has achieved the intended outcomes.  Here, you can use your CMMS or other maintenance software with reporting features to examine historical data on key performance indicators: Source: WorkTrek For example, are work order completions faster? Is preventive maintenance compliance higher?  These metrics reflect real behavior changes in technicians after successful training.  By following this straightforward yet thorough framework, you ensure that training isn’t just a feel-good activity, but a measurable investment that drives real performance improvements. Conclusion As you can see, an effective maintenance training plan is far more than just handing out manuals, sharing instructional videos, and administering a few tests at the end.  It requires careful planning and thoughtful analysis, taking into account each technician’s unique needs and abilities.  Yes, developing such a plan takes time and effort.  Yes, it relies on gathering and interpreting substantial data.  But in the end, that investment pays off: safer operations, fewer mistakes, smoother workflows, and a team that can handle whatever comes next.  So, don’t dismiss maintenance training as a routine task.  Treat it as the game-changer it truly can be, and commit to doing it right.

Key Takeaways: Unplanned equipment downtime costs an average of $25,000 per hour Preventive maintenance strategies can reduce maintenance costs by up to 40% A computerized maintenance management system like WorkTrek can streamline your preventive maintenance program, with companies reporting up to 70% more PM work order completion Equipment failures don't just disrupt operations—they devastate bottom lines. The world's top 500 companies are losing $1.4 trillion annually to unplanned downtime. The main question isn't whether you need a preventive maintenance plan, but how quickly you should implement one. Some think that creating an effective preventive maintenance requires a complete operational overhaul. That is not always accurate. Source: WorkTrek If you follow a structured approach and leverage the right tools, you can transform your maintenance operation. This guide walks you through nine essential steps to build a preventive maintenance plan that reduces costs, minimizes downtime, and extends your equipment's productive life. What Is a Preventive Maintenance Program? Let's start with a sample definition: A preventive maintenance program is a systematic approach that involves scheduled inspections, routine maintenance tasks, and proactive repairs. It is the counter to reactive maintenance, where you fix things after they break. Think of it like regular oil changes for your car. You wouldn't wait for your engine to seize before changing the oil. The same principle applies to your facility's critical equipment. The data is clear: Organizations that use preventive maintenance report 52.7% less unplanned downtime than their reactive peers. Why Your Preventive Maintenance Strategy Matters Now More Than Ever The stakes for maintenance excellence have never been higher. In 2024, the average cost of one hour of unplanned downtime hovers around $25,000 and can soar to over $500,000 for larger organizations. These numbers represent lost production, emergency repairs, overtime labor, and damaged customer relationships. Consider this sobering reality: The average plant loses 25 hours monthly to unplanned downtime. That's three full workdays of lost productivity every month. For automotive manufacturers, downtime costs can exceed $2.3 million per hour, a twofold increase since 2019. Source: WorkTrek Yet despite these compelling figures, 58% of facilities spend less than half their time on scheduled maintenance. This gap between knowledge and action represents a massive opportunity for organizations ready to embrace a structured preventive maintenance plan. Step 1: Create a Comprehensive Asset Inventory Before you can maintain your equipment, you need to know precisely what you're maintaining. A comprehensive asset inventory is the first step in the process and is foundational. Start by documenting all your tangible assets that require regular maintenance. For each asset, capture: Asset identification number and location Make, model, and serial number Purchase date and warranty information Criticality rating (more on this in Step 2) Historical maintenance records Operating specifications and capacity Replacement cost and expected lifespan Source: WorkTrek Don't overlook smaller equipment. While that industrial printer might not seem as critical as your production line, unexpected failures of supporting equipment can still cause costly delays. Modern CMMS software like WorkTrek simplifies this process through Excel import functionality, allowing you to build your asset database quickly and maintain it effortlessly. Step 2: Prioritize Your Critical Assets Not every equipment needs to follow the same preventive maintenance program. Some assets directly impact production, safety, or quality, while others play supporting roles. Understanding this hierarchy helps you allocate maintenance resources where they'll have the greatest impact. One of the first steps, and a critical part of a preventive maintenance best practices, should be to perform an asset criticality assessment, which involves evaluating each piece of equipment based on: Safety impact: Could failure cause injury or environmental damage? Production impact: Would failure stop or slow production? Quality impact: Could failure affect product quality or compliance? Repair complexity: How difficult and time-consuming are repairs? Replacement cost: What's the financial impact of total failure? Redundancy: Do you have backup equipment available? One popular approach is to rank your assets on a scale (such as 1-5 or A-E) based on these criteria. Your most critical equipment, typically scoring highest across multiple factors, becomes the initial focus of your preventive maintenance plan. Step 3: Define Clear Goals and KPIs A preventive maintenance program without measurable goals is like sailing without a compass. You might be moving, but you won't know if you're heading in the right direction. Setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound) transforms vague intentions into concrete targets. Illustration: WorkTrek / Data: dynway Some examples of goals for preventive maintenance programs include: Reduce unplanned downtime by X% within six months Achieve 90% preventive maintenance compliance rate Decrease emergency repairs by 40% year-over-year Extend average equipment life by 20% Reduce maintenance costs by 25% within one year Once goals are established, identify the key performance indicators that will track your progress. PM completion is the most commonly tracked maintenance KPI, used by 56% of facilities. Other essential metrics include: Planned Maintenance Percentage (PMP): The ratio of planned to total maintenance hours. World-class facilities achieve 90% or higher. Preventive Maintenance Compliance (PMC): The percentage of scheduled PM tasks completed on time. Target 95% or above. Mean Time Between Failures (MTBF): Average time between equipment failures. Higher is better. Mean Time To Repair (MTTR): Average time to complete repairs. If, for example, MTTR increases from 49 to 81 minutes, you need to evaluate your maintenance process and find any potential bottlenecks. Step 4: Develop Detailed Maintenance Tasks and Procedures Now that you have your assets prioritized and your goals established, it's time to define the maintenance needed. Start by transforming general maintenance requirements into specific, actionable preventive maintenance tasks. Don't forget to consult the equipment manufacturer's recommendations. These guidelines provide invaluable baseline maintenance requirements, including: Inspection points and frequencies Lubrication schedules and specifications Replacement intervals for wear parts Calibration requirements Safety protocols and lockout procedures However, manufacturer recommendations are just the starting point and should be modified to fit your specific operating needs. Equipment running two shifts in a dusty environment needs more frequent maintenance than the same machine in a clean, climate-controlled facility with lighter use. For each preventive maintenance task, document: Step-by-step procedures with safety precautions Required tools and parts Estimated completion time Skill level required Pass/fail criteria or acceptable measurements Follow-up actions for failed inspections Creating standardized checklists can create consistent preventive maintenance processes regardless of who performs the work. Source: WorkTrek These checklists are also valuable when training new maintenance technicians or when regular staff are unavailable. Step 5: Create Your Preventive Maintenance Schedule Timing is everything in preventive maintenance. Schedule maintenance too frequently, and you waste resources while unnecessarily taking equipment offline. Wait too long, and you risk the very failures you're trying to prevent. Research shows that as much as 30% of preventive maintenance is performed too frequently. Successful preventive maintenance programs typically combine multiple scheduling triggers: Time-based maintenance: Scheduled at calendar intervals (daily, weekly, monthly, annually). Best for tasks like safety inspections, filter changes, and routine cleaning. Source: WorkTrek Usage-based maintenance: Triggered by runtime hours, cycles, or production units. Ideal for equipment with variable usage patterns. A compressor might need service every 2,000 operating hours rather than every three months. Condition-based maintenance: Initiated when monitoring reveals deteriorating conditions. While more advanced than basic PM, simple condition monitoring, like vibration checks or oil analysis, can prevent many failures. When building your preventive maintenance schedule, consider: Production schedules to minimize disruption Maintenance team capacity and availability Seasonal factors affecting equipment stress Regulatory compliance deadlines Parts availability and lead times Step 6: Start with a Pilot Program Launching a full-scale preventive maintenance program across all assets simultaneously is a recipe for disaster. Instead, start with a pilot program focusing on your most critical equipment. This approach allows you to refine preventive maintenance processes, identify challenges, and demonstrate value before expanding. Select 2-3 critical assets for your pilot, preferably ones with: Clear maintenance requirements Measurable performance metrics History of failures or high maintenance costs Supportive operators who understand PM benefits Run your pilot for 60-90 days, closely monitoring: Task completion rates Time estimates versus actual completion time Parts and tool availability issues Technician feedback on procedures Early indicators of improvement (fewer emergency calls, improved performance) Document everything during the pilot phase. If you use a preventive maintenance software, like WorkTrek CMMS, the documentation will be automated. Here is what you should look for: What worked smoothly? Where did technicians struggle? Which preventive maintenance tasks proved unnecessary? This real-world feedback is invaluable for optimizing your broader program. Step 7: Train Your Maintenance Team The best preventive maintenance plan can fail without proper execution. Your maintenance team needs to understand not just what to do, but why it matters. A popular approach, followed by 61% of companies, is to invest in operator training to reduce downtime. Comprehensive training should cover: Program goals and expected benefits New procedures and checklists Documentation requirements Safety protocols and updates Technology tools (CMMS, mobile apps, sensors) Communication procedures for issues discovered during PM Don't limit training to your maintenance technicians. Illustration: WorkTrek / Data: Facility Executive Equipment operators who work with equipment daily often notice early warning signs, such as unusual sounds, vibrations, or performance changes. Training them to recognize and report these can help improve equipment reliability. Consider implementing a mentorship program pairing experienced technicians with newer team members. 97% of companies talk about knowledge transfer among maintenance technicians, while only 55% have established a system Step 8: Roll Out Your Preventive Maintenance Program With your pilot program refined and team trained, it's time for full implementation. However, resist the temptation to flip a switch and activate everything at once. A phased rollout ensures sustainable adoption while maintaining operational stability. Phase 1: Critical Assets (Months 1-2) Expand from your pilot to include all critical equipment. These assets with the highest impact on safety, production, and quality deserve immediate attention in your preventive maintenance program. Phase 2: Important Assets (Months 3-4) Add equipment that significantly affects operations but has some redundancy or workaround options. This might include secondary production lines or critical auxiliary systems. Phase 3: Standard Assets (Months 5-6) Incorporate routine equipment into your preventive maintenance program. This type of equipment rarely causes major disruptions or interrupts production cycles. Building systems, standard tools, and support equipment fall into this category. Phase 4: Run-to-Failure Assets Some equipment doesn't justify preventive maintenance and should use corrective maintenance. Light bulbs, inexpensive hand tools, and non-critical components might be more cost-effective to replace upon failure. Throughout the rollout process, maintain open communication channels. This includes regular team meetings, feedback sessions, and performance updates to keep everyone aligned and engaged. Make sure to address concerns quickly. This will reduce organizational resistance to your program. Step 9: Monitor, Analyze, and Continuously Improve A preventive maintenance program isn't a "set it and forget it" initiative. Equipment ages, operating conditions change, and new technologies emerge. Continuous monitoring and optimization ensure your program evolves to meet changing needs. Focus on your established KPIs. Some questions you need to ask are: Are you meeting your planned maintenance percentage targets? Has equipment downtime decreased? Are maintenance costs trending in the right direction? Organizations using predictive maintenance report 50% reduction in unplanned downtime Conduct monthly reviews examining: PM compliance rates by asset and technician Recurring failure patterns despite PM efforts Maintenance task effectiveness (are we preventing failures?) Resource utilization and bottlenecks Cost per asset trends Annual program audits should evaluate bigger picture questions: Are maintenance intervals optimal? Should any assets move between criticality categories? Which preventive maintenance tasks provide little value? Where could predictive maintenance techniques add value? How has the ROI compared to initial projections? Remember, the goal is not to be perfect. Focus on a continuous improvement process to refine your process as you collect more data. Even small changes can compound over time, transforming your maintenance operations from a cost center into a competitive advantage. The power of CMMS Software to Supercharge Your Preventive Maintenance Program Theoretically, preventive maintenance can be managed with spreadsheets and paper forms. But based on our industry experience, this approach quickly becomes unwieldy as your program grows. The problem is that while 70% of plants implement CMMS or EAM systems, 49% still use spreadsheets for some of their work. This is a clear indication that either the team is not trained to use the software or the program is not user-friendly. A modern computerized maintenance management system like WorkTrek transforms preventive maintenance from an administrative burden into a streamlined, data-driven process. Here's how: Automated Scheduling and Notifications WorkTrek can automatically generate work orders based on your preventive maintenance schedule. This can be done with time-based, meter-based, or condition-triggered. Source: WorkTrek With WorkTrek's mobile capabilities, maintenance technicians receive mobile notifications, ensuring critical preventive maintenance tasks never slip through the cracks. No more manual tracking or missed maintenance windows. Complete Asset Lifecycle Management Every asset in WorkTrek has its own digital folder containing: Complete maintenance history Warranty information and documentation Parts inventory associations Cost tracking and analysis Performance trends and failure patterns This 360-degree view enables data-driven decisions about maintenance strategies, replacement timing, and resource allocation. Standardized Procedures and Checklists WorkTrek's digital checklists give every technician the tools to follow the same preventive maintenance processes, regardless of experience level. With detailed step-by-step instructions, required photos, and mandatory fields, eliminate shortcuts and ensure quality work. Completed checklists create an audit trail that proves compliance and identifies improvement opportunities. Real-Time Reporting and Analytics Forget manual KPI calculations. WorkTrek's reporting dashboard provides instant visibility into: Preventive maintenance compliance rates Maintenance costs by asset, location, or department Technician productivity and workload Parts usage and inventory levels Failure trends and root causes Source: WorkTrek These insights enable maintenance teams to proactively adjust their preventive maintenance strategy before small issues become major problems. Mobile-First Design Maintenance happens in the field, not the office. WorkTrek's mobile app allows technicians to: Access work orders and asset information anywhere Complete digital checklists and forms Capture photos and notes Log parts usage in real-time View equipment manuals and schematics This mobility eliminates paperwork, reduces errors, and accelerates completion of work. Companies using WorkTrek report completing 70% more preventive maintenance work orders compared to manual systems. Integration Capabilities It is difficult to have a successful preventive maintenance program in isolation. WorkTrek can easily integrate with existing systems, such as ERP, procurement, and production planning. This can create a unified operational view of your organization. Common Preventive Maintenance Pitfalls to Avoid The most well-intentioned preventive maintenance programs can fail. An understanding of common mistakes helps you navigate around them: Over-maintaining equipment: More isn't always better. Excessive preventive maintenance wastes resources and introduces unnecessary failure risks. Follow data, not assumptions. Underestimating resource requirements: Preventive maintenance requires dedicated time and personnel. Make sure to understand the requirements and staff accordingly. Ignoring technician feedback: Your maintenance team knows what works and what doesn't. Regular feedback loops ensure continuous improvement. Neglecting documentation: Poor record-keeping undermines analysis and improvement efforts. CMMS like WorkTrek makes documentation effortless. Source: WorkTrek Focusing solely on equipment: Successful preventive maintenance programs also maintain inventory, tools, and skills. A holistic approach prevents bottlenecks. Expecting immediate results: Benefits accumulate over time. Be patient and continue to refine your process. Conclusion A preventive maintenance program is more than preventing equipment failure. The goal is to transform your maintenance operation. By following these nine steps and leveraging modern CMMS technology, you can join the ranks of world-class facilities that have conquered unplanned downtime and turned maintenance into a competitive advantage. The path from reactive firefighting to proactive maintenance requires commitment, planning, and the right tools. Your equipment, your team, and your bottom line are all counting on you to make the shift. The blueprint is here. The tools are available. The only question remaining is: When will you start building your preventive maintenance program?

Key Takeaways: Workers spend only 30–50% of their time actually performing their tasks.  Unexpected machine breakdowns are the leading cause of productivity loss in plants. Knowing when to retire an asset can significantly improve backlog management.  Backlogs are an inevitable part of maintenance, regardless of the industry, sector, team size, or asset types.  They will never completely go away, and that’s fine.  What truly matters is how you handle them.  In other words, real problems arise only when backlogs are poorly managed, causing unexpected equipment failures, production delays, and unnecessary costs. Fortunately, your CMMS can help you get everything under control.  These solutions track, organize, and systematically reduce your backlog, turning chaos into efficiency and reliability. In this article, we’ll show you how to manage your maintenance backlog effectively and how your CMMS can support you at every step of the process. 1. Analyze Your Backlog First, use your CMMS to assess the current situation.  The system’s dashboards display all your work orders and requests, and whether they are open, awaiting approval, completed, or pending.  Source: WorkTrek You can also filter these by various criteria, such as status, priority level, asset, location, and more.  Ultimately, this gives you a real-time, organized snapshot of your total backlog, rather than data scattered across spreadsheets, paper logs, or emails.  Use this data to analyze the scope, size, and type of work sitting in the backlog.  Once you know how many work orders are overdue, which assets they affect, and when they’ve accumulated, you’ll be better equipped to identify the main causes of these problems. Maybe there’s an issue with the availability of spare parts. Or, maybe you’ve been stuck in reactive mode for too long. There are all kinds of inefficiencies plaguing modern operations.  In fact, according to McKinsey’s 2021 research, workers in most heavy industry companies spend only 30–50% of their time actually performing their tasks.  Illustration: WorkTrek / Data: McKinsey & Company In other words, productivity is an issue for practically everyone.  However, this isn’t due to a lack of effort.  Instead, the research claims it’s due to operational complexity.  There are countless factors to coordinate nowadays: workers, materials, tools, PPE, equipment access, and so much more.  Making one wrong move can easily cause workflows to spiral out of control. Maintenance operations are no exception.  Operational inefficiencies and poor resource use are bound to lead to backlog issues.  Luckily, your CMMS minimizes that complexity, providing complete visibility into completed and pending work.  As a result, you don’t have to guess what’s causing problems and what to do about it. You see it immediately.  2. Determine Order of Task Completion Once you’ve analyzed your backlog and understand what’s in it, the next step is deciding what to tackle first.  Your CMMS should allow you to assign priorities to each work order, helping technicians determine which tasks should come first based on factors such as safety and operational impact. Source: WorkTrek This step is vital.  After all, not all maintenance tasks are created equal.  Some are key for safety or production continuity, while others can wait.  Failing to distinguish between these can lead to wasted time and resources on low-impact work while high-risk issues are left unresolved, ultimately worsening your backlog. Jason Afara, Director of Solutions Engineering at Fiix Software, agrees: Illustration: WorkTrek / Quote: EDMS Consultants A CMMS makes implementing this prioritization system much easier.  It gives your team immediate visibility into each task’s priority, eliminating guesswork and subjective judgment.  You just need to establish clear, consistent criteria for task prioritization first.  Therefore, assign your maintenance managers to assess and rank tasks according to factors such as: SafetyDoes the task directly affect the safety of employees, visitors, or equipment?Operational impactWill delaying the task disrupt critical operations or cause equipment failure?ComplianceIs the task required to meet regulatory or legal standards?CostWhat are the financial implications of delaying the task? Could postponement lead to higher costs later? After tasks have been categorized and ranked, use your CMMS to schedule and prioritize accordingly.  This will almost immediately create a more efficient and better-managed backlog. 3. Automate Preventive Maintenance Scheduling Don’t forget your recurring work.  A strong CMMS helps you create preventive maintenance (PM) schedules based on various triggers, automatically generating work orders when these thresholds are met.  This ensures critical checkups, inspections, or minor fixes aren’t forgotten or delayed, and don’t escalate into major failures, which are a common source of backlog. Think of it this way: neglecting preventive maintenance creates a vicious reactive cycle: missed PM → equipment failure → emergency repair → even more backlog.  The 2022 ATS research confirms this, showing that unexpected machine breakdowns are the leading cause of productivity loss in plants. Illustration: WorkTrek / Data: ATS But by making your team more proactive about maintenance, you can reduce unplanned downtime and smooth out workloads by scheduling maintenance predictably.  This gives you far greater control over your backlog. Anna Waters, Director of Asset Management at EDP Renewables, a company that develops and operates wind farms, solar parks, and energy storage systems, puts it perfectly: Illustration: WorkTrek / Quote: Solar Power World Therefore, let your CMMS handle PM for you and ensure important tasks get done on time.  For example, with a CMMS like WorkTrek, you can schedule preventive maintenance based on time triggers or meter readings, such as usage hours, mileage, temperature, or pressure.  That means no more guessing when an asset needs servicing; WorkTrek automatically alerts your team when criteria are met, making it virtually impossible to miss PM. Additionally, if an inspection fails, WorkTrek can automatically generate follow-up work orders, so nothing slips through the cracks ever again. Source: WorkTrek At the end of the day, you’ll never get your backlog under control if you’re constantly reacting to sudden equipment failures.  Get your preventive maintenance program right first, and you’ll have the breathing room to coordinate all your other activities effectively. 4. Optimize Resource Allocation  Even if your maintenance prioritization and scheduling are spot-on, it won’t matter much without the necessary spare parts and manpower to get the job done.  Therefore, you should use your CMMS to track, analyze, and optimize technician and inventory availability. It’s simple, since the system handles most of the heavy lifting for you. For instance, it can show which technician is assigned to which task, where they’re working, and when the job should be completed.  Source: WorkTrek This helps you assign your workers more efficiently.  Similarly, CMMS automatically updates inventory levels, lets you set reorder points, and sends alerts when stock runs low.  All you need to do is reorder when prompted. Location data is typically available as well, which can be a major time-saver.  Debbie Fox, Co-Founder of Fortell Automotive UK Ltd, a company delivering real-time AI voice technology to fleets, explains:  Illustration: WorkTrek / Quote: Fleet News So, instead of wasting time searching for parts, technicians can quickly look up their exact location on a phone or computer and retrieve them in seconds. In short, your CMMS gives you a clear view of what you have, how much, where it’s located, and when it’ll be available.  Thanks to this, you can allocate resources strategically and ensure every task has exactly what it needs. No more, no less.  5. Monitor Equipment Health A CMMS doesn’t just track your workforce and the parts used for maintenance.  It also monitors the equipment itself, giving you access to vital asset data, including location, maintenance history, performance metrics, warranties, downtime records, and more.  Source: WorkTrek Some systems even integrate with IoT devices to track equipment health in real time, monitoring factors such as temperature, vibration, and other key indicators.  According to the 2025 Cheqroom survey, this is precisely the kind of information most companies wish they had.  Illustration: WorkTrek / Data: Cheqroom Which assets are used most, which break down most often, and when they require upkeep: with CMMS-powered asset tracking, you can answer all these questions with confidence.  Ultimately, this enables you to focus your resources where they matter most and avoid unexpected failures that clog your maintenance backlog. Ken Beinhower, Director of Operations at the construction company, E.K. Services, uses his maintenance management system in exactly this way:  Illustration: WorkTrek / Quote: For Construction Pros But he doesn’t just use this data to schedule maintenance.  He also uses it to decide when it’s time to retire an asset.  After all, every machine has a finite useful life, and a CMMS helps you pinpoint exactly when it’s time to let go by analyzing repair costs and history.  This prevents wasting resources on “black hole” assets and reduces recurring backlog caused by aging, failure-prone equipment. 6. Ensure Technicians Have All Relevant Information You need to ensure your technicians have all the information they need to do their jobs safely and correctly.  Here’s how to achieve that using your CMMS. Start with your work requests and orders.  Typically, they come with customizable templates that let you set required fields such as problem description, location, required materials and parts, signatures, time estimates, and more. Source: WorkTrek You may even be able to upload photographs of the issue.  Once these templates are in place, all task information is captured consistently, eliminating the need for technicians to call around in an attempt to understand what happened and what needs to be done. Safety comes next.  Many CMMS solutions allow you to attach reminders about potential hazards, PPE requirements, and LOTO procedures directly to work orders.  Source: WorkTrek These details are easy to overlook, but forgetting them even once can lead to serious delays, injury, or worse.  A CMMS ensures these reminders are always visible, reducing the risk of safety incidents and workflow disruptions. Over time, centralizing and digitizing this information drives significant productivity gains.  Take it from Cleanaway Waste Management Limited, an Australian waste management company. They saw a measurable efficiency boost after implementing digital work orders.  Now, they have all the information they need at their fingertips, instead of having to sift through endless paper-based work orders. Preet Brar, their Executive General Manager, explains: “The most immediate benefit is our medium-term target of five percent increased mechanic productivity, which leads to more tool time and reduces the amount of work we need to divert to external mechanics at three times the cost.” Simply put, more work gets done, more money is saved, and backlogs are easier to manage, all by simply making relevant information more easily accessible.  7. Regularly Track Progress Once you’ve analyzed, prioritized, and optimized your maintenance workflows in your CMMS, you might think the hard work is over.  But it’s not.  To truly take your backlog under control for good, you need to keep tracking your progress.  Use your CMMS’s reporting features to monitor how the backlog evolves and ensure your improvements are sticking. Consider tracking metrics such as: Total open work orders Overdue vs. completed tasks Average completion time Planned vs. actual costs PM compliance rate These metrics reveal how well your maintenance processes are performing, showing what’s working and what isn’t, ultimately helping you optimize further. For example, a wrongly set reorder point for spare parts may be causing delays due to stockouts.  Or perhaps labor shortages are preventing your team from hitting PM targets, signaling it’s time to hire additional technicians.  By analyzing the data your CMMS provides, you can quickly identify suboptimal processes and investigate root causes, keeping your operations on track. The 2023 Databox survey supports this, showing that most companies improve performance through monitoring and reporting.  The specific benefits they unlock include increased efficiency, easier trend identification, and even better financial outcomes. Illustration: WorkTrek / Data: Databox So, don’t skip this final step, as this could make all your previous efforts ineffective.  Pay attention to the data, and let it guide your decisions toward more efficient, cost-effective, and reliable maintenance operations. Conclusion Remember, the backlog isn’t the real enemy, and the goal isn’t to eliminate it.  Instead, focus on being proactive with your maintenance efforts and thinking more strategically.  Do this, and soon you’ll realize: when you rely on data and ensure your team has everything they need to do their jobs effectively, everything runs much more smoothly.  In other words, the objective isn’t necessarily to do more work, but to do better work.  And with your CMMS, you can achieve exactly that.